Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyenya Conrad

Kingston

Summary

Dynamic and results-driven professional with a strong background in sales and veterinary care. Proven analytical and problem-solving skills enhance team performance and drive business success. Adept at building relationships and communicating effectively, with a commitment to continual improvement and operational excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

17
17
years of professional experience

Work History

Sales/Branch Operations

Fastenal
04.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Resolved problems, improved operations and provided exceptional service.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.

Veterinary Technician

Kingston Vet Hospital
06.2012 - 04.2018
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Educated clients on nutrition, preventive health and other animal care.
  • Obtained patient history from owners and performed physical examinations.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.

Veterinary Technician

North Fork Animal Cl
04.2008 - 06.2012
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Restrained animals to protect veterinarians from potential harm.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Performed dental cleanings using ultrasonic scaler.
  • Collected and prepared specimens for laboratory testing.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Maintained detailed records of animal health care and diagnostic treatments.

Education

Associate of Science - Animal Science

Bradford School
OH

Skills

  • Interpersonal communication
  • Analytical and critical thinking
  • Team building
  • Problem-solving
  • Relationship building
  • Excellent communication
  • PPE use
  • Networking
  • Microsoft Word
  • Multitasking Abilities
  • Problem resolution
  • Collaboration
  • PPE compliance

Timeline

Sales/Branch Operations

Fastenal
04.2018 - Current

Veterinary Technician

Kingston Vet Hospital
06.2012 - 04.2018

Veterinary Technician

North Fork Animal Cl
04.2008 - 06.2012

Associate of Science - Animal Science

Bradford School