Shareka Norris
Lawrenceville,GA
Summary
Proactive Billing Specialist with substantial experience in resolving billing variances and improving financial reporting. Skilled in conducting audits, resolving complex billing issues, and streamlining processes. Brings strong data entry proficiency, reliability, and a collaborative approach to promote accuracy and efficiency in billing operations.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Hennessy Lexus
07.2016 - 02.2025
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Identified opportunities for process improvement, leading to more streamlined billing operation.
- Proactively addressed potential billing discrepancies by conducting pre-billing audits.
- Demonstrated adaptability during periods of high volume or increased workload demands without sacrificing accuracy or efficiency in task completion.
- Contributed to positive work environment by offering support and trained new team members on internal billing procedures, fostering a collaborative work environment for continuous improvement.
- Used data entry skills to accurately document and input statements.
- Audited and corrected billing and posting documents for accuracy.
Education
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL06.2003
Skills
- Month-end close
- Claims review
- Accounts Receivable
- Payment posting
- Data entry proficiency
- Reliability
Timeline
Billing Analyst
Hennessy Lexus
07.2016 - 02.2025
High School Diploma -
Boynton Beach Community High School
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