Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Timeline
Generic

LYGMY CELESTE

Zion,IL

Summary

Experienced in overseeing and enhancing residential service programs. Adept at ensuring optimal support for residents. Skilled in effective project management and team coordination to drive program success. Expertise in developing and implementing strategic initiatives for continuous improvement.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Program Supervisor of Residential Services

Allendale Association
11.2020 - Current
  • Oversee the daily operations of the residential program, ensuring a safe and supportive environment
  • Develop, implement, and evaluate programs that address the needs of at-risk youth, including education, life skills, mental health, and career development
  • Supervise and provide guidance to staff
  • Foster a trauma-informed, strengths-based, and youth-centered approach to care
  • Work closely with youth to identify personal goals, educational pathways, employment opportunities, and independent living skills
  • Provide crisis intervention and behavioral support strategies to maintain a stable living environment
  • Budget Weekly and monthly expenses for the unit
  • Improved client retention rates through consistent monitoring and evaluation of service delivery.
  • Maximized resource utilization by conducting thorough assessments of facility capacities and staffing requirements.
  • Managed budgets effectively, optimizing resource allocation to maximize program impact.
  • Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
  • Spearheaded the implementation of new technology tools to streamline administrative tasks and improve efficiency.
  • Implemented data-driven decision-making processes to enhance overall program effectiveness.
  • Streamlined communication channels for improved team collaboration and client satisfaction.
  • Enhanced service quality by implementing efficient program management processes and procedures.
  • Boosted staff productivity by providing continuous training and development opportunities.
  • Communicated regularly with guardians of residents, answering questions and addressing concerns.
  • Coordinated services and therapy for residents and managed attendance for scheduled appointments.
  • Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
  • Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
  • Provided leadership, guidance and support to staff members.

Direct Support Professional Home Supervisor

Glenkirk
08.2010 - 10.2022
  • Supervise a Community Integrated Living Arrangement (CILA) that houses 6 individuals and 24 hour rotating staff
  • Assist individuals with intellectual disabilities in day to day routines including meal preparations, grocery shopping and light housekeeping
  • Follow individual service plans to ensure goals are met
  • Document individual’s behaviors and report any occurrences to supervisor and nursing staff
  • Advocate on behalf of individuals regarding needs and services

Teacher Assistant

Allendale Association
04.2017 - 11.2020
  • Assist the lead teacher in delivering educational instruction tailored to the needs of at-risk youth
  • Reinforce lesson plans and provide one-on-one or small-group academic support
  • Adapt teaching methods to accommodate different learning styles and needs, including special education and trauma-informed approaches
  • Support youth in developing basic literacy, numeracy, and life skills
  • Foster a positive, structured, and supportive classroom environment
  • Assist in implementing behavior management strategies, using de-escalation techniques when necessary
  • Build rapport with students, providing mentorship and encouragement
  • Recognize signs of emotional distress and report concerns to appropriate staff
  • Help prepare lesson materials, organize classroom activities, and maintain a structured learning space
  • Track student participation, academic progress, and behavioral incidents
  • Maintain confidentiality and documentation in accordance with facility policies
  • Communicate with teachers, caseworkers, and program staff to coordinate student support
  • Support students in developing essential life skills, including conflict resolution, goal setting, and self-regulation
  • Assist with vocational training, career exploration, and independent living preparation
  • Encourage positive peer interactions and social engagement
  • Ensure classroom safety by following facility guidelines and crisis intervention protocols
  • Uphold program policies and state regulations regarding child welfare and education
  • Participate in training related to trauma-informed care, behavior management, and youth development

Caregiver

Homewatch
08.2014 - 12.2015
  • Manage patient schedules and ensure all doctor’s appointments are kept
  • Perform light housekeeping duties and meal preparation
  • Administer medications following doctor’s instructions
  • Help client’s complete prescribed therapy and exercise routines
  • Remove safety hazards and report issues to management and or family

Caregiver

First Choice Healthcare Services
02.2004 - 08.2014
  • Provide a variety of services including caregiving and babysitting for children age 9-14
  • Maintain child-friendly and safe environments when working with children with emotional/behavioral disorders
  • Answer a wide range of childcare needs for parents leaving on business or personal trips, in need of afterschool care, or out for a day or evening
  • Utilized games, videos, and age-appropriate activities to spark children’s creative and intellectual development
  • Modeled and encouraged positive behaviors

Education

No Degree - Nursing (LPN)

Northbrook College of Health Care
Northbrook, IL

Skills

  • Effective Problem Resolution
  • Strong Interpersonal Relationships
  • Client Needs Analysis
  • Strong Communication Abilities
  • Skill Enhancement Coaching
  • Site Evaluation
  • Client Engagement
  • Regulations and compliance
  • Employee Performance Evaluation
  • Effective Team Collaboration
  • Effective Solution Development
  • Strategic Development
  • Effective Multitasking
  • Consistent Dependability
  • Effective Time Management
  • Strong Flexibility Skills
  • CPR/AED Certification
  • Client Relationship Development
  • Effective Conflict Management
  • Team Leadership
  • Effective Program Implementation
  • Risk Assessment
  • Effective Policy Execution

Certification

CPR

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

French
Native or Bilingual
Haitian
Native or Bilingual

Timeline

Program Supervisor of Residential Services

Allendale Association
11.2020 - Current

Teacher Assistant

Allendale Association
04.2017 - 11.2020

Caregiver

Homewatch
08.2014 - 12.2015

Direct Support Professional Home Supervisor

Glenkirk
08.2010 - 10.2022

Caregiver

First Choice Healthcare Services
02.2004 - 08.2014

No Degree - Nursing (LPN)

Northbrook College of Health Care