Lylah Lopez
Austin,TX
Summary
Motivated Dental Assistant Trainee with practical experience in a clinical setting. Familiar with dental procedures, patient care, sterilization techniques and administrative tasks. Strong interpersonal skills to communicate effectively with patients and team members. Demonstrated ability to make positive impacts in previous roles through maintaining cleanliness protocols and providing compassionate care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant Trainee
Signature Smiles Dentistry
Pflugerville, TX
07.2024 - 09.2024
- Assisted in the maintenance and sterilization of dental instruments and equipment.
- Greeted patients upon arrival and provided them with necessary paperwork to fill out prior to treatment.
- Prepared trays of instruments for specific dental procedures.
- Kept examination rooms clean and organized at all times according to safety standards set by the office.
- Took digital X-rays, impressions, and photographs of teeth as needed by dentist.
Togo
brinker nation
Austin, TX
08.2022 - 06.2024
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
Brinker Nation
Austin , TX
03.2019 - 05.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Education
High School Diploma -
John B Connally High School
Austin, TX06-2021
Skills
- Organizational abilities
- Treatment Room Breakdown
- Treatment room setup
- Chair-side support
- Strong writing and verbal skills
- Customer Service
- Customer Complaint Resolution
- Positive and professional
Certification
- Certified Administrative Dental Assistant (CADA) - Dental Assisting National Board, Inc.
Timeline
Dental Assistant Trainee
Signature Smiles Dentistry
07.2024 - 09.2024
Togo
brinker nation
08.2022 - 06.2024
Server
Brinker Nation
03.2019 - 05.2022
- Certified Administrative Dental Assistant (CADA) - Dental Assisting National Board, Inc.
High School Diploma -
John B Connally High School
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