Lyle Daschbach
Scottsdale,AZ
Summary
Reliable Front Office Supervisor known for interacting with customers and responding appropriately to all situations. A talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.
Overview
4
4
years of professional experience
Work History
Front Office Supervisor
Kimpton Hotels & Restaurants
06.2023 - Current
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Managed group bookings effectively to optimize room allocation while accommodating individual preferences.
- Property management system: Opera. 242 room property.
Front Office Supervisor
Kimpton Hotels & Restaurants
03.2023 - 06.2023
- Supervised new employees and made job responsibilities clear.
- Promoted positive work environment by fostering teamwork among front office staff members.
- Property management system: Opera. 189 room property.
Front Desk Agent/Guest Service Representative
Kimpton Hotels & Restaurants
08.2022 - 02.2023
- Acquired in-depth knowledge of surrounding area
- Ensured billing and routing is correct to allow day to day operations to run smoothly.
- Property management system: Opera. 189 room property.
Front Desk Agent/Guest Service Representative
La Quinta Inn & Suites
06.2022 - 07.2022
- Property management system: SynXis PM. 134 room property
Front Desk Agent/Guest Service Representative
Holiday Inn Express
06.2021 - 03.2022
- Property management system: Opera. 153 room property.
Housekeeping Houseman
Club WYNDHAM
06.2020 - 04.2021
Education
Bachelor of Science - Hotel And Restaurant Management
Northern Arizona University
Flagstaff, AZ05.2022
High School Diploma -
Ralston Valley Senior High School
Arvada, CO05.2018
Skills
- Guest Relations Management
- Guest Registration
- Workflow Coordination
- POS Transactions
- Issue handling
- Guest Safety
Timeline
Front Office Supervisor
Kimpton Hotels & Restaurants
06.2023 - Current
Front Office Supervisor
Kimpton Hotels & Restaurants
03.2023 - 06.2023
Front Desk Agent/Guest Service Representative
Kimpton Hotels & Restaurants
08.2022 - 02.2023
Front Desk Agent/Guest Service Representative
La Quinta Inn & Suites
06.2022 - 07.2022
Front Desk Agent/Guest Service Representative
Holiday Inn Express
06.2021 - 03.2022
Housekeeping Houseman
Club WYNDHAM
06.2020 - 04.2021
Bachelor of Science - Hotel And Restaurant Management
Northern Arizona University
High School Diploma -
Ralston Valley Senior High School
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