Lyle Piekarski
Derby,Ks
Summary
Dynamic General Manager with a proven track record at Petco Animal Supplies Stores Inc., excelling in operations management and team building. Achieved consistent year-over-year business growth by implementing strategic initiatives and fostering strong customer relations. Skilled in P&L management, I effectively led diverse teams to enhance performance and drive profitability.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
Petco Animal Supplies Stores Inc.
09.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Manager
Petco Animal Supplies Stores Inc.
03.2019 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Inventory Department Manager
Petco Animal Supplies Stores Inc.
07.2018 - 03.2019
- Enhanced inventory accuracy by implementing a robust tracking system and conducting regular audits.
- Coordinated year-end physical inventory counts, reconciling any differences for accurate financial reporting purposes promptly.
- Created a comprehensive documentation process that facilitated smooth onboarding and training for new employees within the department.
- Ensured compliance with industry regulations regarding storage, handling, and disposal of materials.
- Oversaw the implementation of safety protocols within the inventory department to reduce workplace accidents.
- Established clearly defined roles within the inventory team to improve accountability resulting in better task completion rates.
- Increased customer satisfaction levels through accurate inventory management and prompt order processing.
- Analyzed data to identify trends in demand, adjusting stocking strategies accordingly for improved availability of high-demand items.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Companion Animal Department Manager
Petco Animal Supplies Stores Inc.
09.2014 - 07.2018
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
- Ensured proper pricing accuracy by regularly updating price tags according to company guidelines.
- Improved overall store cleanliness by implementing strict standards within the Companion Animal Department.
- Promoted adoption events that helped find loving homes for pets in need of placement.
- Managed department budget, ensuring cost-effective spending while maintaining high-quality offerings.
- Streamlined inventory management for timely product availability and efficient stock rotation.
- Established a welcoming environment for customers and their pets, fostering loyalty and repeat business.
- Facilitated interdepartmental cooperation between the Companion Animal Department and other areas of the store.
Sales Team Manager
Iowa Steak Company
05.2013 - 09.2014
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Established strong relationships with key clients, fostering loyalty and repeat business opportunities.
- Increased sales revenue by implementing new strategies and motivating the team through effective leadership.
Sales Team Lead
ADT Security
03.2012 - 04.2013
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Facilitated knowledge sharing among team members through regular meetings, fostering a collaborative work environment that encouraged innovative thinking.
- Developed high-performing sales teams through regular coaching sessions, skill development workshops, and performance evaluations.
- Conducted thorough market research to identify new business opportunities within competitive landscapes.
- Delivered compelling product presentations to prospective clients, showcasing unique value propositions tailored to their needs.
Laborer
Valley Constuction
04.2009 - 09.2010
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Education
Associate of Arts - Business
University of Cincinnati
Cincinnati, OH2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Customer relations
- P&L management
- Staff management
- Efficient multi-tasker
- Business development
Accomplishments
- Business Development: - Growth of business from $3.6 Million/ year to almost $5 Million/ year within a few years.
- Maintained a +20% profitability year over year.
- Lead the market in ATV.
- Reduced Shrink year over year.
Timeline
General Manager
Petco Animal Supplies Stores Inc.
09.2020 - Current
Assistant Manager
Petco Animal Supplies Stores Inc.
03.2019 - 09.2020
Inventory Department Manager
Petco Animal Supplies Stores Inc.
07.2018 - 03.2019
Companion Animal Department Manager
Petco Animal Supplies Stores Inc.
09.2014 - 07.2018
Sales Team Manager
Iowa Steak Company
05.2013 - 09.2014
Sales Team Lead
ADT Security
03.2012 - 04.2013
Laborer
Valley Constuction
04.2009 - 09.2010
Associate of Arts - Business
University of Cincinnati
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