Lylia Crain
Lebanon,TN
Summary
Hello! I am so thankful for your time in reviewing my resume, and would like to let you know a little about myself. I am a hardworking individual, able to pick up anything, and I would say I'm pretty fun to work with. I'm a veterinary technician who doesn't mind the nasty parts of the job, the hard days, the long ones, and all inbetween. I show up with a smile, work hard, and give a compassionate approach to patient care. I am well versed in different veterinary settings as far as clinical and shelter environments, enjoy learning the ins and outs of new places, and am a very team-oriented, adaptable individual. Thank you!
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Cumberland Animal Hospital
01.2024 - Current
- In my time at this company, I started my employment as a Kennel Technician, responsible for feeding, medicating, and cleaning up after pets housed for short and long term boarding. Later I had advanced to a veterinary assistant, responsible for patient care, collecting lab samples and other lab procedures, administering and recording medications, assisting Veterinarians, some client education, and much more.
Animal Care Technician
Noah's Ark Animal Shelter
07.2022 - 10.2023
- In this position, I took on multiple roles for a non-profit organization catered to the treatment and adoption of pets. I was typically responsible for the cleaning, feeding, walking, and other animal care (vaccines, deworming treatments, disease testing, basic wound care) as needed depending on volume of pets admitted daily. I was also responsible for reaching out to potential adopters, foster homes, and rescues, for the pets. Often working with local animal control, as well as potential sponsors for the organization, and marketing online.
Front Desk Manager
Dapper 5 Fine Men's Grooming
02.2022 - 07.2022
- At this company I was responsible for scheduling appointments, coordinating daily schedules between several service providers, resolving customer complaints, as well as inventory, stocking, daily cash deposits, and other miscellaneous clerical and cleaning work.
Front Desk Agent
Best Western Heritage Inn
06.2021 - 01.2022
- In this position I was responsible for scheduling through a hotel software platform, check in and check out of guests, handling any customer complaints or questions, as well as all cash and computerized transactions, other clerical work, and cleaning.
Education
High school diploma or GED -
Frontier High School
Bakersfield, CA06.2021
Associate of Science - Biomedical Sciences
Cumberland University
Lebanon, TN05-2027
Skills
- Customer-focused phone skills
- Proficient in customer service
- Administrative support expertise
- Experienced in software utilization
- Effective schedule management
Timeline
Veterinary Assistant
Cumberland Animal Hospital
01.2024 - Current
Animal Care Technician
Noah's Ark Animal Shelter
07.2022 - 10.2023
Front Desk Manager
Dapper 5 Fine Men's Grooming
02.2022 - 07.2022
Front Desk Agent
Best Western Heritage Inn
06.2021 - 01.2022
High school diploma or GED -
Frontier High School
Associate of Science - Biomedical Sciences
Cumberland University