Summary
Work History
Education
Skills
Timeline
Cashier

Lylliam Gonzalez

Orlando,FL

Summary

Highly experienced Customer service representitive known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Work History

Cashier

Dunkin Donuts & Baskin Robbins
Orlando , Florida
01.2020 - 01.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier

7 Eleven Gas Station
Orlando , Florida
01.2019 - 01.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered product questions using knowledge of sales and store promotions.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

Associate of Arts -

Valencia College
Orlando, FL
01.2019 - 01.2023

Skills

Interpersonal communication skills

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Timeline

Cashier

Dunkin Donuts & Baskin Robbins
01.2020 - 01.2022

Cashier

7 Eleven Gas Station
01.2019 - 01.2020

Associate of Arts -

Valencia College
01.2019 - 01.2023

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Lylliam Gonzalez