Lyly Colon-Johnson

• Collaborated cross-functionally with flagship-stores, regional and other teams nationally to maintain consistent message and experience.
• Developed strong team relationships through effective communication, resulting in sales and customers satisfaction and retention.
• Implemented training programs for new hires, effectively shortening the onboarding process and improving employee performance.
• Identified opportunities for business expansion through the analysis of the (Mix Of Business Report) key dates and high traffic moments, contributing to sales increase.
• Established strong rapport with teams as well as store leadership through excellent communication skills, resulting in long-term partnerships.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Achieved established KPI for company,

regional team and individual performance through teamwork and focus on customers.

• Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
• Spearheaded special events or promotional campaigns within the store to attract new customers.
• Collaborated with other departments to create cross-merchandising opportunities for increased sales.
• Established consistent pricing policies that enhanced customer trust and promoted long-term loyalty.
• Managed inventory effectively, resulting in decreased excess stock and increased product turnover.
• Increased sales by implementing strategic merchandise displays and promotions.
• Allocated resources efficiently by creating effective staffing schedules based on business needs and budget constraints.
• Continuously updated visual merchandising standards, keeping the store fresh and visually appealing for customers.

• Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
• Increased overall team productivity by fostering a positive work environment and providing effective leadership.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Assisted with hiring process and training of new employees.
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
• Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
• Increased market share by identifying and capitalizing on emerging market trends.