Lyly Li
Lake Mary,FL
Summary
Accomplished Manager and Business Owner with a proven track record at Chopstix, enhancing team productivity and customer satisfaction. Expert in team leadership and complex problem-solving, I've significantly improved operational efficiency and fostered strong customer relationships. My approach combines innovative strategies with effective time management and communication skills, driving business success.
Overview
20
20
years of professional experience
Work History
Manager
Chopstix
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Business Owner
Angel Nails
02.2005 - 11.2022
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Established strong customer relationships through excellent communication and attentive service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma -
Deltona High
Deltona, FLSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
Lao
Native or Bilingual
Timeline
Manager
Chopstix
09.2022 - Current
Business Owner
Angel Nails
02.2005 - 11.2022
High School Diploma -
Deltona High
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