Enterprising Executive Administrator seeking opportunities to leverage leadership and strategic planning skills to add value to an organization. Over 10 years of experience providing comprehensive support to company executives and founders .Dedicated to excellent client service and employee engagement. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
Work History
Executive Assistant
StepStone Group
Baltimore, MD, Remote / Hybrid
09.2021 - Current
Organized and coordinated conferences and monthly meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Created expense reports, budgets and filing systems for management team.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coordinated events and worked on ad hoc projects.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Volunteered to help with special projects of varying degrees of complexity.
Trained junior office staff in correct procedures and reporting requirements.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Worked with senior management to initiate new projects and assist in various processes.
Executive Assistant to the Chief Executive Officer
Greenspring Associates
Baltimore, MD, On-site / Remote
09.2019 - 09.2021
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Office Manager
Law Office Of Stephanie L. Schneider, P.A.
Plantation, FL, On-site / Remote
03.2015 - 09.2021
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Coached new hires on company processes while managing employees to achieve maximum production.
Compared vendor prices and negotiated for optimal savings.
Developed standard operating procedures for all administrative employees.
Sourced vendors for special project needs and negotiated contracts.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Performed billing, collection and reporting function.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Conducted detailed client intakes and entered information into company database.
Prepared legal briefs, motions and pleadings.
Managed billable hour tracking, payroll, client invoicing and schedule for Attorney/Owner.
Developed project management processes to improve cost-effective service to clients.
Managed communication between counsel, clients and court.
Gathered, organized and maintained case files.
Law Clerk / Billing Coordinator /Social Media Manager
Fischler & Friedman, P.A.
Fort Lauderdale, FL
07.2014 - 03.2015
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Administrative Officer / Project Manager
Maryland Uninsured Employers' Fund
Towson, MD
08.2011 - 04.2014
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Provided management for internal personnel, contractors and vendors.
Fostered relationships with vendors to promote positive working relationships.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Worked closely with litigation attorneys to research, complete trial preparations and create document drafts for court use.
Managed implementation of new technological improvements resulting in increased efficiency.
Developed suggestions for technical process improvements to optimize resources.
Investigated and addressed system issues to enhance usability and improve functionality.
Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
Policy Analyst
University Of Maryland, College Park
College Park, MD
05.2008 - 08.2009
Drafted and presented reports outlining policy actions for the State Commission on Criminal Sentencing Policy.
Interpreted data and made recommendations from findings.
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Analyzed statistical data using both modern and traditional methods.
Wrote research papers, reports, reviews and summaries regarding alternative sentencing programs for drug offenders.
Education
J.D. -
University of Maryland School of Law
Baltimore, MD
05.2009
Bachelor of Arts - Philosophy
University of Delaware
Newark, DE
06.2006
Skills
Team Development
Operational Efficiency
Client Experience
Process Improvement Initiatives
Conflict Resolution
Leadership
Organization and Time Management
Workflow Analysis
Project Management
Strategic Initiatives
Accomplishments
Completed the [Project name] Project on time and $[Amount] under budget.
Collaborated with team of [Number] in the development of [Project name].
Spearheaded the Working Parents ERG at StepStone Group
Timeline
Executive Assistant
StepStone Group
09.2021 - Current
Executive Assistant to the Chief Executive Officer
Greenspring Associates
09.2019 - 09.2021
Office Manager
Law Office Of Stephanie L. Schneider, P.A.
03.2015 - 09.2021
Law Clerk / Billing Coordinator /Social Media Manager
Fischler & Friedman, P.A.
07.2014 - 03.2015
Administrative Officer / Project Manager
Maryland Uninsured Employers' Fund
08.2011 - 04.2014
Policy Analyst
University Of Maryland, College Park
05.2008 - 08.2009
J.D. -
University of Maryland School of Law
Bachelor of Arts - Philosophy
University of Delaware
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