Personal Service Aid
Home Nurse Inc
10.2019 - 02.2020
- Connected clients with appropriate community resources, enabling them to achieve greater independence and selfsufficiency.
- Addressed potential conflicts proactively, working collaboratively with clients and service providers to find mutually satisfactory resolutions.
- Assisted clients in overcoming barriers to accessing needed services, such as transportation or financial limitations.
- Empowered clients by providing them with the tools, resources, and support needed to take control of their own lives and achieve personal goals.
- Developed strong relationships with clients, promoting trust and loyalty in personal services.
- Offered empathetic listening and compassionate support during difficult times, fostering a sense of trust among clients served.
- Maintained detailed records of client interactions, progress, and goals to monitor success over time.
- Advocated on behalf of clients, ensuring their voices were heard within complex systems of care provision.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Enhanced client satisfaction by providing personalized support and addressing individual needs.