Lyn Dominguez

• Dispatching multiple municipalities accidents, traffic stops
• Monitored vehicle locations to coordinate timely arrivals.
• Emailing, copy, printing and scanning
• Maintained updated and detailed records of calls in physical and electronic database.
• Directed dispatching, routing, and tracking of 7 fleet vehicle.
• Trained and provided guidance to new team members
• Communicated with drivers and personnel to coordinate timely
• Processed invoices and payments for dispatched orders to provide proof of transaction.

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Answered multi-line phone system and enthusiastically greeted callers.
• Prepared and updated employees' daily work schedules and resolved delivery problems.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Divided and categorized cargo received and redirected shipments in response to customer requests.

• 7 years of towing experience
• Strong customer service, planning and organizing calls
• Ability to distinguish and prioritize calls
• Maintain all call logs for up to date information
• Special expertise in vehicle disposal requirements, documents and logs
• Coordinates with Law Enforcement for stolen vehicles
• Coordinates lowboy blanket permits- oversized load
• Coordinates bi-weekly public auctions in The Palm Beach Post
• Coordinates all lien letter notifications
• Experience in accounts receivable and account payables, Invoicing and posting payments, keeping up with deposits and wire transfers, making collection calls, set up new accounts
• Ability to multitask multi- line telephones, data entry
• Ordering oversized permits, knowledge of Heavy
• Equipment hauling
• In charge of Palm Beach County Fire Rescue the booking and transportation of extrication training cars
• Placing liens on driver's license and removing them
• Certificate of Destruction and Title work.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
• Processed invoices and payments for dispatched orders to provide proof of transaction.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
• Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.

Schedule moves and material transfers

• Prepared and updated employees' daily work schedules and resolved delivery problems.
• Observed staff to review compliance and safety to minimize losses due to violations or damage.
• Visually check all trailers
• Obtain transportation needs from Superintendents
• Check driver timesheets and submit to payroll
• Schedule truck and trailer inspections
• Arrange permits and escorts as required
• Create yard person's daily work list and assist with yard supervision
• Schedule garbage pick up
• Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Organized records of vehicles, schedules and completed orders.
• Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.