Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyn M Krieger

Aurora,CO

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

24
24
years of professional experience

Work History

Accounts Receivable Manager

Wolak Excavating
01.2021 - Current
  • Implemented automated solutions to streamline invoicing and reduce processing time.
  • Manage approximately 16 Home Building Company accounts. Communicating with over 20 subdivision superintendents.
  • Reconciled daily AR ledger and verified proper posting.
  • Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
  • Processed payroll for employees, ensuring timely and accurate payments.
  • Maintained employee records in payroll systems, enhancing data integrity.
  • Assisted in resolving payroll discrepancies, providing prompt solutions to inquiries.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Processed payroll garnishments such as tax liens and child support.

Customer Service, Appointment Setter

Boulder Landscape & Design
07.2020 - 10.2024
  • Scheduled appointments effectively to optimize client engagement and reduce no-show rates.
  • Managed follow-up communications to ensure timely responses and improve customer satisfaction.
  • Assisted in maintaining CRM systems for accurate tracking of leads and interactions.
  • Adapted scripts to align with customer needs, enhancing connection and rapport-building efforts.
  • Evaluated appointment-setting processes regularly, implementing improvements for increased efficiency.
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Screened potential customers to determine interest and requirements for products and services of company.
  • Utilized CRM system to track and manage leads, keeping appointments organized.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
  • Used CRM software to accurately track progress on appointment setting goals and analyze trends for continuous improvement.
  • Collaborated with sales team members to share leads and strategies for securing appointments with high-level decisionmakers.
  • Enhanced customer relationships through timely and professional follow-ups with prospective clients.
  • Entered daily data in computer systems and documented office activities.

Accounts Receivable Manager

Blanding Dirtwork
06.2017 - 03.2020
  • Managed accounts receivable processes, ensuring timely invoicing and collections.
  • Led monthly reconciliation of receivables, maintaining accuracy in financial reporting.
  • Analyzed aging reports to identify delinquent accounts and initiate recovery efforts.
  • Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Implemented new collection strategies that led to the recovery of lost revenue.
  • Analyzed aging reports and provided recommendations for improving collections efforts.
  • Developed and maintained strong client relationships, fostering trust and open communication.
  • Prepared bills receivable, invoices, and bank deposits.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Processed incoming payments in accordance with established financial policies.
  • Completed daily process adjustments to maintain accuracy.
  • Reduced outstanding account balances through diligent follow-up on past due invoices.
  • Updated aging reports based on daily audits.

Administrative Assistant/Office Manager

Bronco Fence
01.2014 - 01.2016
  • Ensured all incoming calls were answered, screened, and directed to appropriate individuals in a timely manner. Retrieved and forwarded messages received in the general mail box. Greeted all visitors and applicants in a professional, and courteous manner, and assisted them with any questions or orders. Signed for packages, receiving and sorting incoming mail, and distributing to the appropriate individuals and preparing outgoing mail. Maintained front desk and office appearance and cleanliness. Processed new fencing orders, change orders, and warranty orders, as well as invoicing when complete. Assisted in day-to-day administrative/clerical projects (scans, sketches, and blue staking/locates). Contacted and collected on customers and contractors for payment. Processed orders, invoices and payments through QuickBooks. Responsible for the scheduling of 7 installation crews/ sub-contractors, the salesman, and the owner.

Property Manager/Assistant Manager

Apache Marine LLC
01.2002 - 2014
  • Responsible for overseeing the leasing of family owned homes, and an auto body shop. Ensuring that all rents are collected, and deposited in a timely manner. Generate necessary legal action, documenting and processing in accordance with state law. Process credit and back ground checks on potential tenants. Maintain accurate records of all rent, repairs, move in’s, move outs, and business licenses. Conduct periodic inspections to ensure compliance with leases, and property upkeep.

Education

High School -

East High School
Salt Lake City, UT
01.1997

Skills

  • I have excellent communication skills both written, and verbal I am highly organized, and motivated, with excellent time and project management skills, as well as exceptional problem solving capabilities I have strong work ethics, and a professional demeanor
  • I thrive in a fast paced environment, and excel in phone reception, and other secretarial duties, including data entry, Microsoft Word, QuickBooks, and filing, I am also happy to re-train and learn what I need to ensure that I am successful in a role that I am placed
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Data accuracy
  • Accuracy and attention to detail
  • Time management

Timeline

Accounts Receivable Manager

Wolak Excavating
01.2021 - Current

Customer Service, Appointment Setter

Boulder Landscape & Design
07.2020 - 10.2024

Accounts Receivable Manager

Blanding Dirtwork
06.2017 - 03.2020

Administrative Assistant/Office Manager

Bronco Fence
01.2014 - 01.2016

Property Manager/Assistant Manager

Apache Marine LLC
01.2002 - 2014

High School -

East High School

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