Lyn Timm
Jesup,IA
Summary
Dynamic and results-driven professional with a proven track record at Kwik Star, excelling in waste reduction and inventory management. Adept at fostering teamwork and enhancing customer service, I consistently turned challenges into opportunities, driving sales and improving team productivity through effective staff training and development.
Overview
25
25
years of professional experience
Work History
Assistant Food Service Leader
Kwik Star
07.2021 - Current
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Handled customer complaints promptly and professionally, turning negative experiences into positive outcomes whenever possible.
- Managed cash handling procedures, ensuring accuracy in daily reports and minimizing discrepancies during shift changes.
- Supported supply management efforts through accurate inventory counts and diligent vendor communication to maintain adequate stock levels at all times.
- Established excellent rapport with coworkers to foster a cohesive team environment that maximized efficiency in all aspects of food service operations.
- Increased sales through the promotion of daily specials and seasonal menu items.
- Maintained compliance with all company policies, procedures, and local health regulations to ensure a safe and healthy work environment for all employees.
- Regularly updated knowledge of industry trends and best practices, applying new techniques when appropriate to improve overall service offerings.
- Enhanced team productivity by effectively delegating tasks and managing employee schedules.
1st Assistant Manager
Caseys General Stores Inc
11.2011 - 07.2021
- Collaborated with the store manager to develop innovative marketing strategies that increased foot traffic and brand awareness.
- Maintained an organized stockroom to facilitate efficient replenishment of sales floor merchandise.
- Assisted in recruiting top talent for various positions within the store, contributing to a high-performing team.
- Oversaw vendor relationships, negotiating favorable terms on pricing while securing timely deliveries of new products.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Ensured compliance with all company policies, local regulations, and health codes to maintain a safe working environment for all employees.
- Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
- Led a dynamic team of employees, fostering a positive work environment and promoting growth opportunities.
- Improved team productivity by implementing efficient staff scheduling and task delegation.
- Monitored financial performance indicators, adjusting strategies as necessary to meet company goals.
2nd Assistant Manager
Road Ranger
09.2009 - 07.2011
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Improved employee productivity by providing ongoing feedback and performance evaluations, identifying areas for growth and improvement.
Relief Manager
Flying J Travel Center
10.2006 - 09.2009
- Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
- Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
- Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.
- Implemented efficient inventory management strategies for optimal stock levels and minimized waste.
- Conducted regular financial audits to maintain accurate records and identify areas for improvement.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
Hairstylist
Rent a Chair
05.2006 - 10.2006
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Hairstylist
Cost Cutters Family Hair Care
05.2000 - 05.2006
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Cosmetology License -
Lajames College of Hairstyling
Waterloo, IA09.1992
High School Diploma - K-12education
Jesup Community School
Jesup, IA05.1991
Skills
- Waste reduction
- Ordering supplies
- Staff training and development
- Staff leadership
- Business leadership
- Staff supervision
- Inventory management
- Quality assurance
- Policy implementation
- Policy development
- Business acumen
- Staff productivity management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Multitasking Abilities
- Reliability
- Excellent communication
References
Melissa Kalenske food service leader july2021 to J
June 2024 phone 319-610-2828.
Patty Forcier manager at flying j and road ranger phone 319-215-9566.
Linda Michael friend for 30 plus years phone 319-560-5217
Timeline
Assistant Food Service Leader
Kwik Star
07.2021 - Current
1st Assistant Manager
Caseys General Stores Inc
11.2011 - 07.2021
2nd Assistant Manager
Road Ranger
09.2009 - 07.2011
Relief Manager
Flying J Travel Center
10.2006 - 09.2009
Hairstylist
Rent a Chair
05.2006 - 10.2006
Hairstylist
Cost Cutters Family Hair Care
05.2000 - 05.2006
Cosmetology License -
Lajames College of Hairstyling
High School Diploma - K-12education
Jesup Community School
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