Ambitious Real Estate Agent and client advocate skilled in establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Strong focus on sales marketing to increase clientele. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Commerical and Residential Real Estate Agent
LifeVenture Buy Choice Home
9817 Frankstown Road, Pittsburgh, PA 15235
03.2024 - Current
Guided clients from beginning to end of home buying process in choosing right property.
Showed properties to potential buyers and other brokers at open houses and by appointment.
Informed home buyer of sales, construction and warranty processes.
Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
Collaborated with fellow agents to share listings and resources, expanding the available pool of properties for clients.
Guided first-time homebuyers through the purchasing process, ensuring a smooth transition into homeownership.
Facilitated seamless closings by working closely with title companies, lenders, appraisers, inspectors during the escrow period.
Commercial Real Estate Agent
Maven Realty Estate Agent
3467 14th Street NW Unit 1, Washington, DC 20010
11.2021 - Current
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Strengthened professional network through active participation in industry events and organizations, fostering valuable connections.
Closed deals efficiently by preparing comprehensive documentation, including purchase agreements, leases, and financial statements.
Negotiated contracts on behalf of clients.
Increased client base by establishing and maintaining strong relationships with key industry professionals.
Negotiated favorable terms for clients during lease and sale transactions, ensuring their satisfaction with the outcome.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
Leasing Agent
Lloyd Jones Management
02.2021 - Current
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Contacted and followed up with tenants on renewal notices.
Conducted background checks on applicants.
Maintained accurate records of correspondence with and from tenants.
Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
Escalated critical issues to property manager to deliver immediate resolution.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Increased occupancy through dynamic marketing initiatives.
Sales Representative
Hilton Grand Vacations Club
06.2016 - 11.2020
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Improved overall customer purchasing experiences to promote steady revenue.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Prepared and processed contracts and order forms for new and existing customers.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
Real Estate Agent
URBANLAND COMPANY LLC
10.2014 - 11.2019
LICENSE DC AND MD REAL ESTATE AGENT.
Host weekly first time homebuyers seminars
Showed residential properties and explained features, value and benefits of available homes.
Managed sales pipeline by actively following up with prospects and hot leads.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Planned and coordinated open house events to move properties.
Coordinated appointments with prospective buyers to showcase houses and plots.
Maintained current and accurate CRM database of prospective customers.
Verified accuracy of documentation and fund disbursements for sales.
Managed real estate transactions from initiation to closing.
Researched and determined competitive market price.
Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
House Sales Representative/ Marketing Representative
WYNDHAM VACATION OWNERSHIP
10.2013 - 06.2016
Assist owners with protecting their ownership/estate, and to build a strong real estate portfolio.
Manage credit applications and approvals for a client base of over 50 owners.
Maintain above budget penetration rate of assigned guests, and ensure that the overall penetration of the site is above budgeted percentage.
Provide requested data/owner sheets to sales and marketing team, as requested by the.
Managed real estate transactions from initiation to closing.
Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
Assistant Property Manager
GREYSTAR MANAGEMENT
02.2013 - 10.2013
Complete all lease paperwork accurately including related task; accepts rents and deposits, scan
and post rent checks, final account statements, renewal letters, notice to vacant letters, and
approving billing invoices.
Audit resident accounts (true ups) and worked past due accounts from $137,000 to about 37,000
within 60 days.
Retain residents through a proactive renewal program.
Conduct a warm call throughout the
customer’s residency; working renewals at least 120 days out.
Initiate and participate in outreach activities.
Maintain awareness of local market conditions and
trends including completing market surveys.
Answers incoming phone calls accordingly whether it is a prospect call, irate resident, service
request, etc.
Coordinate with maintenance to ensure timely recondition of apartments after move-out and
renovation.
Walk and inspect property (i.e.
Grounds, amenities, vacant) on a regular basis.
Analyze and evaluate closing ratios, to meet monthly budgeted allowance for property move-ins.
Leasing Consultant
JBG MANAGEMENT
04.2010 - 01.2013
Complete all lease paperwork accurately including related task; accepts rents and deposits, scan
and post rent checks, final account statements, renewal letters, notice to vacant letters, and
approving billing invoices.
Audit resident accounts (true ups).
Walk and inspect property (i.e.
Grounds, amenities, vacant) on a regular basis.
Analyze and evaluate closing ratios to meet monthly budgeted allowance for property move-ins.
Recognized in 2011 and 2012 as a “Top Producer”.
Recognized for “Perfect Shops” in 2011 and 2012.
Education
PA Real Estate License -
Pennsylvania
05.2023
FL Real Estate -
Florida Real Estate
05.2021
DC Real Estate License -
DC Commission
08.2015
Maryland Real Estate License -
MD Real Estate
10.2013
Maryland Real Estate License -
01.2013
PRINCE - Business Administration
S COMMUNITY COLLEGE
LARGO, MARYLAND
01.2003
Business Administration
NORFOLK STATE UNIVERSITY
NORFOLK, VIRGINIA
01.2002
Skills
Listing Presentation
Buyer Representation
Real Estate Marketing
Property valuation
Contracting
Property Marketing
Property Management
Accomplishments
Recognized as a top Marketing rep in 2015 for outstanding performance producing over 20 million in sales and team contributions.
Recognized as Top Sales Rep of the month December 2019 and January 2021.
Timeline
Commerical and Residential Real Estate Agent
LifeVenture Buy Choice Home
03.2024 - Current
Commercial Real Estate Agent
Maven Realty Estate Agent
11.2021 - Current
Leasing Agent
Lloyd Jones Management
02.2021 - Current
Sales Representative
Hilton Grand Vacations Club
06.2016 - 11.2020
Real Estate Agent
URBANLAND COMPANY LLC
10.2014 - 11.2019
House Sales Representative/ Marketing Representative
Residential Real Estate Agent at Better Homes and Gardens Real Estate TreasureResidential Real Estate Agent at Better Homes and Gardens Real Estate Treasure