Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lynda Ahl-Reilly

Hartsdale

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Program Manager for Technology Implementation

Mastercard
02.2022 - Current


  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Developed strategic implementation plans, setting clear objectives and achievable milestones for the team.

Manager for Learning & Development Programs

Mastercard
06.2013 - 02.2022
  • Promoted a continuous learning culture by launching Product Talk. Co-led the ideation and design of this highly successful foundational awareness program for all employees. Ongoing management responsibilities included collaborating with leadership to identify products aligned to business needs, providing a scalable delivery approach, and supporting each delivery with content evaluation and presenter coaching aligned to conversation style.
  • Enhanced product manager skills and sales enablement capabilities by creating and delivering three successful programs; Leading with Services, Product Knowledge Series, and the Product Learning Conference. Primary responsibilities included researching, obtaining as well as developing content and materials to achieve program objectives. Facilitated conference training sessions in multiple global locations. Communicated all programs to drive attendance. Analyzed programs for updating and for upper management reporting.
  • Managed annual program budgets, partnered with internal and external relationships to bring in insights and expertise and various logistics to ensure optimal allocation of resources for maximum benefit.
  • Drove a positive culture among new hires by managing new hire orientation and gift. Drove new hire orientation delivery change initiative to virtual from in-person due to the COVID 19 pandemic. Successfully designed new content and materials to support regional orientation sessions. Trained 30+ facilitator team to delivery regionally nuanced sessions enhanced onboarding stakeholder partnerships with quarterly connect meetings. Virtually and in an led delivery global facilities team to consistently deliver weekly orientation teams consistently and in an engaging way. Optimized existing in-person led sessions with online tools and resources. training delivery methods by including on-line tools and resources. Provided quarterly onboarding experience analytics reporting to track progress against established expectations.
  • Enhanced onboarding stakeholder collaboration by facilitating quarterly cross-functional sessions aimed at promoting transparency, collaboration and streamlining processes where needed of different departmental roles and responsibilities.


Executive Administrator

Mastercard
03.2005 - 05.2013
  • Streamlined office operations and reduced expenses by improving communications between departments and implementing efficient administrative processes and procedures.
  • Enhanced executive productivity by managing calendars, scheduling appointments, and coordinating travel arrangements.
  • Boosted employee morale with creating Mastercard's Administrator Network, a professional-based group. Successfully led the global network achieving team-building events, quarterly connect meetings and administrator recognitions and celebrations.
  • Facilitated successful meetings by providing insightful recommendations, preparing agendas, distributing materials, tracking action items, and recording minutes.
  • Assisted executives in achieving business objectives with thorough project management support from initiation to completion.
  • Fostered positive working relationships with cross-functional teams through excellent interpersonal skills and clear communication.
  • Coordinated events and worked on ad hoc projects.
  • Safeguarded confidential information through the implementation of strict document management protocols and secure filing systems.

Administrator Assistant

AllianceBernstein
03.1994 - 03.2000
  • Provided exceptional administrative management for client events including preparations and on-site coordination.
  • Managed incoming and outgoing phone and email correspondences.
  • Coordinated and scheduled meetings and conference calls to optimize president's schedule and aligned to client by-laws.
  • Collaborated with president on creating client presentations for meetings resulting in clear client portfolio reporting and subsequent dialogue.
  • Prepared travel arrangements and expense reports for president.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.


Administrative Assistant

Citigroup Asset Management
09.2000 - 03.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Bachelor of Science - Business Administration

Iona University
New Rochelle, NY
12.2000

Skills

  • Program Management
  • Stakeholder Engagement
  • Team Leadership
  • Budget Management
  • Vendor Management
  • Flexible and Adaptable
  • Organizational Knowledge
  • Global Workforce Sensitivity

Certification

Notary public

Timeline

Program Manager for Technology Implementation

Mastercard
02.2022 - Current

Manager for Learning & Development Programs

Mastercard
06.2013 - 02.2022

Executive Administrator

Mastercard
03.2005 - 05.2013

Administrative Assistant

Citigroup Asset Management
09.2000 - 03.2022

Administrator Assistant

AllianceBernstein
03.1994 - 03.2000

Bachelor of Science - Business Administration

Iona University

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