Organized, resourceful, and efficient administrative professional with 35 years of assisting high achieving executives and staff. Resourceful and experienced offering expertise in customer service, travel coordination, payroll, and file management. Handles multiple projects simultaneously with a high degree of accuracy using MS Office. Successfully manages high-volume workloads in rapidly changing environments.
Overview
35
35
years of professional experience
Work History
Administrative Assistant to the Director
Equal Employment Opportunity Commission, EEOC
10.2007 - Current
Monitor Directors work calendar and scheduled appointments, meetings, and travel.
Prepare travel arrangements for the Director. Travel reimbursements are processed timely.
Facilitated payroll training for incoming office staff.
Respond to emails and other correspondence to facilitate communication.
Screen calls and emails and initiated actions to respond or direct messages for the Director.
Volunteer to help supervisors with special projects of varying degrees of complexity.
Manage paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
Assist supervisors with special tasks on daily basis.
Respond to emails and other correspondence to facilitate communication within the agency.
Maintain inventory of office supplies and placed orders.
Handle confidential and sensitive information with discretion and tact.
Screened calls and emails and initiated actions to respond or direct messages for the office supervisors.
Update spreadsheets and databases to track, analyze, and report for the Director.
Process payroll for over 100 staff members in the office.
Prepare and review multiple confidential complex documents to ensure they are professional, concise, and comprehensive.
Secretary
United States Department of Agriculture, USDA
06.1990 - 10.2007
Supported the Director, 2 managers and 25 staff members.
Organized and presented monthly secretarial meetings.
Complied and prepared weekly and monthly expenditure reports.
Purchase items for the office. Prepared a monthly report of all purchases.
Answered multi-line phone system and greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Provided clerical support to employees by copying, faxing, and filing documents.
Responded to emails and other correspondence to facilitate communication and enhance government processes.
Prepared presentations using MS Office, which were presented to the public and upper executives.
Maintained electronic filing systems and categorized documents.