Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.
Overview
28
28
years of professional experience
Work History
Mental Health Professional Practicum Student
Centurion Health
05.2023 - Current
Demonstrated person in environment, strength-based solutions focused treatment using Dialectical Behavioral Therapy and Cognitive Behavioral Therapy
Completed accurate and timely EMR documentation following CQI standards and Centurion Policy
Ensure safety and non-suicidally of juveniles in restrictive housing.
Performed client assessments and developed treatment plans
Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
Displayed sensitivity to cultural and linguistic needs of clients and families served
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
Psychiatric Service Specialist II
Logansport State Hospital
04.2023 - Current
Collaborated with interdisciplinary hospital wide treatment team treating seriously mentally ill patients with clinical focus on forensic competency restoration
Provided direct supervision to seven employees including time keeping, clinical supervision, and coverage when needed
Managed and obtained coverage for service line group treatment for multiple disciplines
Supervised psych services admissions and discharges on all hospital treatment units
Conducted six to eight therapeutic support groups weekly including Problem Solving Therapy, Personal Boundaries, Illness Management Recovery, Mindfulness and Communication Skills
Reduced hospital admission wait-list times and increased discharges into the community
Collaborated with state agencies for discharges including Community Mental Health Centers, Gatekeepers and Group homes
Tracked admission and discharge date providing oversight to clinical teams
Contributed to multiple teams including psychiatric services, clinical team, service line management teams.
Correctional Juvenile Casework Manager III
Logansport Juvenile Correctional Facility
03.2019 - 04.2023
Complete all intake and assessment duties with incarcerated juveniles in a timely manner
Complete mental health status assessment, suicide screening, and gathering of family and social information with incarcerated juveniles upon their arrival
Review all collateral legal and mental health information for each client prior to or upon arrival
Liaison between incarcerated youth and their family
Work in conjunction with mental health and medical services
Conduct in-depth interviews with youth and family
Case manage and provide emotional support for youth
Complete Intake Assessment Report providing an in-depth bio social history, medical and mental health history along with identifying criminogenic needs through approved tested
Complete all reports and collateral information including case notes in a timely and efficient manner
Provide safety and security to all youth and co-workers.
Maintained high level of client confidentiality, following strict guidelines, and recommendations
Assessed needs of each client and recommended appropriate services and resources
Monitored case progress for timely completion and compliance with applicable regulations
Social Services Intern Student
Logansport State Hospital
01.2022 - 08.2022
Completed required Success Factors and Bridge Building Training
Conducted therapeutic support groups including Non-Suicidal Self Injury, Illness Management Recovery, Mindfulness and Management of Deviant Sexual Arousal
Completed Social Services therapeutic group notes, progress notes, monthly and weekly notes in Cerner within a timely manner
Assisted with completion of Social Services Intake of new patients, development of treatment plans and observed discharge planning
Participated in treatment team and social services monthly meetings
Researched and presented Milieu Therapy at the Clinical Department Head Meeting
Observed groups lead by the Psychology Department, Transitions and Rehabilitation Therapy Departments.
Homeless Housing Counselor
Advantage Housing
07.2018 - 03.2019
Rapid Rehousing/Homeless Prevention Case Manager for Howard and Cass counties
Connect homeless families with safe and affordable housing by assessing individual needs
Complete individual housing plans and conduct individualized case management to prepare and coach individuals and families out of homelessness
Liaison with local housing authorities and landlords to help homeless individuals and families find housing
Complete all paperwork in a timely manner including gathering required documents, completing ESG contracts, and maintaining compliance with HUD and IHCDA
Provide on-going case management to families and individuals during their time in the program
Provide financial counseling to clients in order to foster long-term success
Connect individuals and families to local resources
Conduct and complete pre-applications for Howard, Cass, Miami, Wabash, and Tipton counties to determine program eligibility
Distribute approved pre-applications to the appropriate case manager
Maintain up-to-date database for all applications including the waitlist for all counties.
Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over twenty rental properties by providing direct, hands-on support services
Certified Department of Mental Health and Addictions (DMHA) CMHW/CMHI Wraparound Facilitator
The Villages of Indiana, Kokomo Office
06.2016 - 07.2018
Coordinate with families of mentally ill youth to assess and find underlying needs to address behavioral challenges
Develop a Child and Family Team to partner around each family and youth
Prepare Care, Crisis and Intervention plans according to the Wraparound Model and DMHA requirements
Monitor entire case progress with formal and informal supports providing oversight and accountability to the entire team including family and youth
Facilitate monthly Child and Family Team Meetings including preparing agendas, updating care and crisis plans per team input and writing team meeting minutes
Provide documentation to DMHA and DCS in a timely fashion
Meet all DMHA and DCS deadlines including 30-day, 90-day, 6 month and yearly deadlines per the wraparound model and DMHA requirements
Prepare detailed case notes per Medicaid and Villages requirements.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
Documented data and completed accurate updates to case records
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services
Family Case Manager 2
Indiana Department of Child Services
08.2015 - 06.2016
Investigate reports of Child Abuse and Neglect and make a determination about child safety and risk of harm
Prepare pre-dispositional, dispositional and progress reports to the court and make recommendations as to whether a child should remain in the home, return home or be placed in foster care/relative placement
Facilitate Child and Family Team meetings to promote family preservation or reunification
Develop Case plans in conjunction with the family and the Child and Family Team Meeting process
Monitor Case Progress including coordination of services provided by contractual organizations
Engage with clients to find root causes of behaviors and services that will remedy DCS involvement
Maintain accurate documentation for written and electronic case files.
Interim Program Coordinator
Family Service Association
06.2015 - 08.2015
Provided program oversight for Transitional Living and Non-Violence Education Group Programs
Reported to Executive Director.
Provided ongoing direction and leadership for program operations
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
Developed and maintained relationships with external partners to facilitate program operations
Collaborated with other program coordinators to achieve consistency in program objectives and services
Tracked and reported expenses accurately to manage program budgets
Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term
Case Manager
Family Service Association
11.2011 - 08.2015
Adult Case Management with the focus on overcoming barriers to permanent housing and client self-sufficiency
Manage and implement Housing and Urban Development requirements including yearly grant renewal submissions, annual progress reports and data analysis
Liaison with local Housing Authority to facilitate clients applying for public housing and Section 8 Housing
Facilitate client's understanding of public housing and Section 8 application process from start to finish
Help clients apply for and look for appropriate housing
Provide direct supervision to one employee as well as train and supervise interns
Adult and Children Crisis Case Management
Referred clients to appropriate community agencies and resources
Facilitate support groups for adults and children.
Woman's Advocate
Family Service Association
11.2010 - 10.2011
Operated 24 hr domestic violence crisis hotline providing linkage to resources, safety and the Domestic Violence Program.
Delivered friendly service and offered expert support in every interaction
Maintained positive relationships with community to build and nurture dynamic partnerships
Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views
Assisted with applications and collected required paperwork to help individuals register for supportive services
Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems
Developed and maintained accurate records of programs and services
Developed and implemented strategies to enhance quality of social services
Cultivated and maintained relationships with community members to facilitate outreach activities
Improved clients' coping with routine life activities such as food budgeting and rental payments
Case Manager Intern
Family Service Association
08.2010 - 12.2010
Provided weekly case management to victims of domestic violence
Linked clients to community services including housing, income stability and other community resources.
Provided weekly support groups for domestic violence victims.
Provided crisis support
Staffed 24 hr domestic violence crisis line
Conducted literary research for grant applications.
Gathered statistics for shelter client outcomes
Determined needed and relevant interventions based on each client's cognitive abilities and current needs
Provided support to social service clients in navigating available resources
Developed and maintained relationships with community organizations and agencies
Facilitated communication between clients and other service providers
Disability Services
Indiana University Kokomo
01.2010 - 12.2010
Provided class notes for disabled students
Assisted disabled college students to different locations and classrooms
Ensured disabled students arrived and departed classes on time
Customer Service Representative
Girls Scouts Of Northern Indiana-Michiana
04.2009 - 12.2011
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services, and company information.
Assistant Team Leader/Production/Assembly Worker
Chrysler LLC
05.1995 - 04.2009
Managed team workload to reach targets for specific tasks.
Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Managed team workload to reach production targets.
Conducted new-hire training regularly throughout fiscal year.
Unloaded and loaded items from conveyors, machines, and conveyances.
Inspected final products to assess compliance with quality standards and established tolerances.
Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
Used equipment properly to avoid workplace hazards or injuries.
Performed quality checks on finished products to identify and address discrepancies.
Education
Masters of Social Work - Social Work
Indiana Wesleyan University
Marion, IN
12.2023
Bachelor of Arts - Sociology And Criminal Justice
Indiana University Kokomo
Kokomo, IN
05.2011
Skills
Diagnostic Evaluation
Electronic Charting
Mood Disorders Knowledge
PTSD Expertise
Family Maintenance
Child Welfare and Protective Services
Best Practices and Standards
Discharge Planning
Safety and Risk Assessments
Tracking Client Progress
Crisis Evaluation and Intervention
Confidential Records Management
Mental Health Support
Volunteer Positions
Emmaus Mission Board of Directors, 2021, Present
References
Previous Work Experience and references available upon request.
CPR and Basic Life Saving Certified
CPR Certified
Timeline
Mental Health Professional Practicum Student
Centurion Health
05.2023 - Current
Psychiatric Service Specialist II
Logansport State Hospital
04.2023 - Current
Social Services Intern Student
Logansport State Hospital
01.2022 - 08.2022
Correctional Juvenile Casework Manager III
Logansport Juvenile Correctional Facility
03.2019 - 04.2023
Homeless Housing Counselor
Advantage Housing
07.2018 - 03.2019
Certified Department of Mental Health and Addictions (DMHA) CMHW/CMHI Wraparound Facilitator