
Proven achiever with extensive experience in customer service and data entry, notably at C H Robinson. Excelled in managing high call volumes and resolving customer issues efficiently, significantly contributing to team metrics. Skilled in both technical and interpersonal communication, ensuring timely delivery coordination and outstanding customer satisfaction. Successful Customer Service with 16+ years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.