Lynda Carpenter
Anniston,AL
Summary
Dynamic Security Inc. trained Security Officer with proven expertise in emergency management and conflict resolution. Recognized for enhancing safety protocols and fostering exceptional customer service. Skilled in loss prevention and visitor tracking, ensuring a secure and welcoming environment. Committed to maintaining high standards of professionalism and operational efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Security Officer
Dynamic Security Inc
06.2024 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Sales Associate
Chevron
03.2024 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Rose's Variety Wholesale
08.2023 - 05.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Office Manager
BSI.cc Inc
08.2012 - 04.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Business Management - Business Administration And Management
FMU
Orlando, FL05.2000
Skills
- Report writing
- Conflict resolution
- Safety protocols
- Loss prevention
- Customer service
- Emergency management
- Communication skills
- Team collaboration
- Attention to detail
- Problem solving
- Time management
- First aid certification
- Complex Problem-solving
- Relationship building and management
- Visitor tracking
- Staff management
- Dispatch
- Weapons training
- Inventory management
- Visual merchandising
- Product knowledge
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Money handling
- Meeting deadlines
- Guest relations
- Merchandising
- Office management
- Policy compliance
- Vendor relations
- Effective communication
- Organizational skills
- Customer relations
- Employee supervision
- Operations management
- Human resources
- Employee training
Timeline
Security Officer
Dynamic Security Inc
06.2024 - 10.2024
Sales Associate
Chevron
03.2024 - 07.2024
Sales Associate
Rose's Variety Wholesale
08.2023 - 05.2024
Office Manager
BSI.cc Inc
08.2012 - 04.2021
Business Management - Business Administration And Management
FMU
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