Lynda Costello
Safety Harbor,FL
Summary
Conscientious Healthcare professional offering over 30 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented and knowledgeable Surgical Assistant, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly. Reliable Medical Support professional with 30 years of experience in Dermatology environment. Expertly assist with office operations and physician support by gathering patient information Vitals and medications. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
61
61
years of professional experience
1
1
Certificate
Work History
National Certified Medical Assistant
Countryside Dermatology And Laser Center
01.1992 - 04.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared and administered medications to alleviate patient symptoms.
- Performed clerical duties, such data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation. Was head surgical assistant to doctor, performed surgery with her, have assisted in MOHS surgery.
- Prepared patient for suture/staple removal and dressing changes, of which I removed and changed such.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation. CLIA
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations. Maintained cosmetic lasers and trouble shoot with technician over phone.
- Monitored autoclave test accuracy using quality controls.
- Collected pertinent data and calculations to aid physician in interpreting results. Begin and malignant. Assisted with ED&C's and I&D of cysts.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Monitored the opening and closing of the office with alarm system, no supervision needed.
Head Surgical Assistant to Doctor for 30 Years
Dr. Susan S. Roper, MD
01.1992 - 04.2022
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Protected patients from infection by setting up and managing sterile operating fields.
- Quickly responded to emergency situations during procedures with life-saving aid.
- Kept views unobstructed by retracting, sponging and suctioning surgical sites.
- Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
- Paid close attention to operating procedures for adherence to established surgical techniques.
- Minimized surgical bleeding with skilled ligation and clamping of blood vessels.
- Gowned and gloved self to help prepare for surgeries.
- Verified identity of patient or operative site.
- Clamped, ligated or cauterized blood vessels to control bleeding during surgical entry using hemostatic clamps, suture ligatures or electrocautery equipment.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
High School Diploma -
Concord Career Institute
Tampa, FL11.1992
Skills
- Transcription and Dictation
- Treatment Room Preparation
- Multi-Line Telephone System Operation
- Finger Pricks
- Coordinating Drug Refills
- Transportation Assistance
- Clinical and Operational Judgement
- Routine Laboratory Testing
- Patient Relations
- Blood and Tissue Collection
- Patient Medical Histories
- Updating Medical Records
- Pharmacy Relations
- Medical Histories and Vital Statistics
- Examination Preparation
- Proper Waste Disposal
- Efficiency Improvement
- Cleaning and Organizing
- Problem Anticipation and Resolution
- Wound Care
- Medical Information Collection
- Pulse Oximetry
- Height and Weight Measurement
- Infection Control Procedures
- Patient Interviews
- Maintenance Inspections
- HIPAA Compliance
- Medical Supply Monitoring
- Monitoring Patient Progress
- Wound Care and Irrigation
- Continuous Quality Improvement (CQI)
- Rapid Strep Testing
- Charting Expertise
- Patient Skin and Nail Care
- EMR Systems
- Medical Assistance
- Punch Biopsies
- Professional Bedside Manner
- Injury Treatment
- Inventory and Supply Management
- Preventative Maintenance
- Patient History Documentation
- Medical Procedures Understanding
- Removing Sutures
- Proper Sterilization Techniques
- Documentation Procedures Expertise
- Recording Vital Signs
- Simple Dressings
- OSHA Regulations
- Phlebotomy Functions
- Vitals Collection and Documentation
- Centrifuge Operation
- Sharps Disposal
- Standards Compliance
- Electronic Charting
- Explaining Instructions
- Lab Specimens and Collections
- Administering Vaccines
- Venipuncture Expertise
- Patient Preparation and Assistance
- Patient Data Gathering
- Dressing Removal
- Performing Immunizations
- Social Perceptiveness
Certification
- National Certified Medical Assistant current yearly certification and BLS every 2 years
Additional Information
Reference's available upon request please.
Timeline
National Certified Medical Assistant
Countryside Dermatology And Laser Center
01.1992 - 04.2022
Head Surgical Assistant to Doctor for 30 Years
Dr. Susan S. Roper, MD
01.1992 - 04.2022
High School Diploma -
Concord Career Institute
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