Lynda Huff
Marrero,LA
Summary
At Flowers By Lafleur Shoppe, I leveraged my expertise in Financial Management and Customer Relations to significantly enhance store revenue and client satisfaction. Through strategic vendor partnerships and targeted marketing, I not only achieved but surpassed financial objectives, fostering a team-oriented environment that emphasized professional growth and operational efficiency. Professional with comprehensive experience in retail management. Expertise in inventory control, customer service, and financial operations. Strong focus on team collaboration, adaptability, and achieving results. Reliable and resourceful with keen eye for market trends and business growth opportunities. Knowledgeable [Desired Position]. Background in managing retail operations, ensuring smooth business workflow, and enhancing customer satisfaction. Demonstrated skills in inventory management and team leadership. Professional retail manager with focus on high standards and results. Proven track record in managing store operations and driving sales growth. Known for strong team collaboration and adaptability. Expertise in customer service and inventory control.
Overview
36
36
years of professional experience
Work History
Shop Owner
Flowers By Lafleur Shoppe
02.1989 - 09.2024
- Prepared annual budgets and monitored financial objectives.
- Coached, counseled and disciplined employees.
- Implemented loss prevention strategies to minimize instances of theft or damage within the store.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Streamlined store operations by implementing efficient processes for order fulfillment and staff scheduling.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
High School Diploma -
River Oaks Academy
Belle Chasse, LA05-1968
Skills
- Networking and partnerships
- Pricing strategy
- Business Operations
- Customer service background
- Store maintenance
- Staff hiring and training
- Customer service expertise
- Shipment Tracking
- Merchandise planning
- Employee Scheduling
- Sales proficiency
- Customer loyalty programs
- Customer Relations
- Seasonal promotions
- Sales mastery
- Operations Management
- Project Management
- Financial Management
- Small business operations
- Verbal and written communication
- Staff Management
- Sales management
- Product branding
- Sales oversight
Languages
English
Professional Working
Timeline
Shop Owner
Flowers By Lafleur Shoppe
02.1989 - 09.2024
High School Diploma -
River Oaks Academy
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