Senior Branch Coordinator focused on improving business compliance, workflow and processes through detailed audits. Analytical in monitoring and escalating unusual financial activities.
Overview
14
14
years of professional experience
Work History
Senior Banker/Branch Operations Coordinator
Truist Financial Corporation
03.2012 - Current
Process loan applications accurately, timely and in a fair manner.
Identifying compliance gaps to improve branch procedures
Effectively communicate with clients and teammates via phone, email, and internal systems.
Mitigating bank risk by detecting high risk individuals/business
Reducing bank loss by setting successful risk management policies
Complying with established internal procedures by examining reports, processes, and documentation
Lead Teller Operations Specialist
Chase Bank
04.2010 - 03.2012
Executed customer transactions including deposits, withdrawals, money orders, and official checks
Maintained friendly and professional customer interactions
Offered banking products including checking, savings, loans, and lines of credit
Organized daily reports for audit compliance
Coordinated daily cash reconciliation at multiple locations