Summary
Overview
Work History
Education
Skills
Timeline
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Lynda Mirt

South Park,PA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Sales Associate

JJIll
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Dental Receptionist

Chad Morris D.M.D
11.1999 - 08.2021
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
  • Conducted communications and transactions with patients and visitors to foster positive experience.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Processed medical insurance claims and payments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Education

High School Diploma -

South Park Senior High School
South Park Township, PA
06.1977

Skills

  • Exceptional Customer Service
  • Relationship Building
  • Reliable and Punctual
  • Excellent People Skills
  • Listening Skills
  • Customer Needs Assessment

Timeline

Sales Associate

JJIll
08.2022 - Current

Dental Receptionist

Chad Morris D.M.D
11.1999 - 08.2021

High School Diploma -

South Park Senior High School

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Lynda Mirt