Lynda Mitchell
Management
Buda,TX
Summary
Accomplished Retail Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager of Operations
The Home Depot Inc
Austin, TX
06.2014 - Current
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
- Hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Skilled at working independently and collaboratively in a team environment.
District Manager
Dollar General
Austin, TX
01.2013 - 06.2014
- Supervised 12 locations to enforce high-quality standards of operation.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
District Manager/Store Manager
Family Dollar
Charleston, WV
02.1999 - 10.2012
- Supervised 18 locations to enforce high-quality standards of operation.
- Generated financial and operational reports to assist management with business strategy.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Built positive and productive relationships with store and field leadership.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
Business Management
Carroll Community College
Westminster, MDSkills
- Time Management
- Hiring and Training
- Shrink Minimization
- Workflow Schedules
- Inventory Accuracy
- Compliance Requirements
- Resolving Operational Issues
- Inventory Control Procedures
- Order Management
- Profit and Loss
- Records Maintenance
- Issue Resolution
- Customer Service
- Freight Flow
- Attention to Detail
- Employee Performance Evaluations
- Inventory Counting
- P&L Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Assistant Store Manager of Operations
The Home Depot Inc
06.2014 - Current
District Manager
Dollar General
01.2013 - 06.2014
District Manager/Store Manager
Family Dollar
02.1999 - 10.2012
Business Management
Carroll Community College