Lynda Mitchell
Management
Buda,TX
Summary
Accomplished Retail Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager of Operations
The Home Depot Inc
06.2014 - Current
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
- Hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Skilled at working independently and collaboratively in a team environment.
District Manager
Dollar General
01.2013 - 06.2014
- Supervised 12 locations to enforce high-quality standards of operation.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
District Manager/Store Manager
Family Dollar
02.1999 - 10.2012
- Supervised 18 locations to enforce high-quality standards of operation.
- Generated financial and operational reports to assist management with business strategy.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Built positive and productive relationships with store and field leadership.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
Business Management
Carroll Community College
Westminster, MDSkills
- Time Management
- Hiring and Training
- Shrink Minimization
- Workflow Schedules
- Inventory Accuracy
- Compliance Requirements
- Resolving Operational Issues
- Inventory Control Procedures
- Order Management
- Profit and Loss
- Records Maintenance
- Issue Resolution
- Customer Service
- Freight Flow
- Attention to Detail
- Employee Performance Evaluations
- Inventory Counting
- P&L Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Store Manager of Operations
The Home Depot Inc
06.2014 - Current
District Manager
Dollar General
01.2013 - 06.2014
District Manager/Store Manager
Family Dollar
02.1999 - 10.2012
Business Management
Carroll Community College