Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Lynda Pham

Westminster,CA

Summary

Seasoned pharmaceutical industry chemist experienced in cannabis oil production and operation management. Highly knowledgeable in plant science, extraction, distillation, and dosage formulation. Strong leader focused on team development and strategic manufacturing planning. Detail oriented critical thinker with the education, training, and skill set to solve problems, manage tasks, build and expedite protocols.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Customer Support Engineer

Convectium
Newport Beach, CA
10.2021 - Current
  • Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.
  • Trained customers by explaining complex technology-related issues in digestible terms.
  • Took ownership of issues and set proper and realistic expectations to deliver prompt solutions
  • Managed an intimate team of 4 CAD designers, machinists, engineering techs and sales staff.
  • Answered incoming support inquiries via chat, phone and email.

Technical SOP Writer

Consulting
Orange County, CA
12.2018 - Current
  • Consult clients with various facets of manufacturing which include, but not limited to: obtaining state licensure, laboratory build-outs, OSHA, GLP/cGMP & METRC compliance, implementation of compliance protocols, staff management, production planning & inventory protocols, project management, standard operating procedures (SOPs),
  • ERP/SAP systems, acquiring & operating lab equipment; research & development (R&D), distillation chemist, & formulation calculations.

Lab Administrator

Fiore Management
Santa Barbara, CA
12.2018 - 11.2019
  • Assist lab director in developing SOPs, built out & managed CO2 extraction, fractional & wiped-film distillation for ERP/SAP system, managed inventory, developed compliance protocols; managed & supervised manufacturing extraction lab & packaging teams; lead R&D distillation formulation chemist for Canndescent & Goods brands.

Data Analyst

BelCosta Labs
Long Beach, CA
09.2018 - 12.2018
  • Assist science director in editing SOPs, inventory management, data entry of in-take & processing of various matrices of product onto LIMS system, photography documentation
  • Perform good lab practices (GLP) & sample preparation and data analyses of HPLC (potency) & GCMS (terpenes & residual solvent) chemical analyses for QA, R&D, & CA state compliance.

Behavioral Interventionist

Love2Learn
Huntington Beach, CA
01.2016 - 08.2018
  • Implement at-home applied behavior analysis (ABA) therapy for children with speech delays & autism
  • Assisted BCBAs, speech pathologists & occupational therapists in clinical therapy sessions & provided Vietnamese translation services during evaluations & consultations.

Certified Pharmacy Technician II

Walgreens
Westminster, CA
02.2014 - 12.2015
  • Assist retail pharmacists in filling, billing & sales of prescribed medications at drive-thru window, retail counter
  • Perform daily maintenance of inventory, stock, prescription logs, third-party billing & prior authorizations.

Medical Office Manager

Premier Eye Institute
Fountain Valley, CA
09.2013 - 02.2014
  • Managed office logistics, front desk receptionist, prepped charts for ICD-9/ICD-10 medical billing & coding for surgeon of ophthalmology at Fountain Valley Hospital.

R&D Laboratory Technician

Covidien
Irvine, CA
09.2012 - 08.2013
  • Maintain aseptic techniques in sterilization room, preparations in wet lab, document data of mechanical & chemical engineering protocols of various prototypes of biomedical devices prior to animal & cadaver testing & mass production.

Certified Pharmacy Technician Lead

Target, Los Angeles & Orange Counties
, CA
03.2005 - 11.2011
  • Assist retail pharmacists in filling, third-party billing, prior authorizations & sales of prescribed medications
  • Advanced to lead tech position
  • Crossed trained to travel to regional locations for team development, recruiting, marketing, front lane management & customer service.

Education

Bachelor of Science - Biology, Chemistry

California State University - Long Beach
Long Beach, CA
05.2008

Skills

  • Assessing Conditions
  • Build Releases
  • Data Archiving
  • Standard Operating Procedures Maintenance
  • Planting Procedures

Certification

Licensed Pharmacy Technician - since 1999

Affiliations

American Chemical Society (ACS-CANN division)

DiGamma Consulting

Timeline

Customer Support Engineer

Convectium
10.2021 - Current

Technical SOP Writer

Consulting
12.2018 - Current

Lab Administrator

Fiore Management
12.2018 - 11.2019

Data Analyst

BelCosta Labs
09.2018 - 12.2018

Behavioral Interventionist

Love2Learn
01.2016 - 08.2018

Certified Pharmacy Technician II

Walgreens
02.2014 - 12.2015

Medical Office Manager

Premier Eye Institute
09.2013 - 02.2014

R&D Laboratory Technician

Covidien
09.2012 - 08.2013

Certified Pharmacy Technician Lead

Target, Los Angeles & Orange Counties
03.2005 - 11.2011

Bachelor of Science - Biology, Chemistry

California State University - Long Beach

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Lynda Pham