Lynda Reyes
Linden
Summary
Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Patient Access Representative
Robert Wood Johnson University Hospital EMS
07.2021 - 09.2024
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
Store Manager
Pied Piper Liquor
05.2018 - 07.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cashier/Clerk
Bond Drugs Pharmacy
03.2009 - 10.2016
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Improved efficiency, organized checkout area for optimal workflow.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Education
High School Diploma -
Saint Mary
Jersey City, NJEsthetician - Skin Care
Pro Beauty Academy
Edison, NJ2024
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Multitasking and organization
- Appointment scheduling
- Registration and admissions
- Phone and email etiquette
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Representative
Robert Wood Johnson University Hospital EMS
07.2021 - 09.2024
Store Manager
Pied Piper Liquor
05.2018 - 07.2021
Cashier/Clerk
Bond Drugs Pharmacy
03.2009 - 10.2016
High School Diploma -
Saint Mary
Esthetician - Skin Care
Pro Beauty Academy
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