Lynda Strange

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Maintained electronic filing systems and categorized documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
• Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
• Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
• Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Volunteered to help with special projects of varying degrees of complexity.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

• Directed and managed banquet functions for Number-person event.
• Enhanced overall guest experience by addressing concerns promptly, professionally resolving issues as they arose during events.
• Boosted revenue generation through proactive promotion of venue capabilities during site tours and consultations with prospective clients.
• Increased repeat business through exceptional customer service skills and attention to detail in meeting client needs.
• Assisted in staff training programs designed to develop skills necessary for delivering world-class banquet services.
• Enhanced client satisfaction with personalized menu planning and seamless dietary accommodation.
• Contributed to company growth with innovative ideas for new event concepts, theme development, and marketing initiatives targeting niche markets.
• Ensured regulatory compliance by maintaining strict adherence to food safety guidelines and sanitation standards at all times.
• Managed budgets effectively for optimal cost control, negotiating vendor contracts and monitoring expenses closely.
• Streamlined communication channels by liaising between kitchen staff, service team, and clients for smooth event execution.
• Facilitated successful events by coordinating staff schedules, delegating tasks efficiently, and providing clear direction during high-pressure situations.
• Championed sustainability initiatives within banquet operations by implementing eco-friendly practices and promoting responsible resource usage across the department.
• Supervised and mentored kitchen and serving staff.
• Planned and executed promotions and special events in close collaboration with management.
• Controlled expenses and boosted profitability by managing food and labor costs.
• Directed activities of team of skilled kitchen workers preparing and serving meals.
• Set and oversaw weekly and special event menu plans.

Managed vendor functions for Number-person event.

• Enhanced overall guest experience by addressing concerns promptly, professionally resolving issues as they arose during events.
• Boosted revenue generation through proactive promotion of venue capabilities during site tours and consultations with prospective clients.
• Increased repeat business through exceptional customer service skills and attention to detail in meeting client needs.
• Assisted in staff training programs designed to develop skills necessary for delivering world-class satisfaction services.
• Enhanced client satisfaction with personalized free hand manicures planning

• Managed budgets effectively for optimal cost control, negotiating vendor contracts and monitoring expenses closely.
• Facilitated successful events by coordinating staff schedules, delegating tasks efficiently, and providing clear direction during high-pressure situations.
• Championed sustainability initiatives within set-up operations
• Planned and executed promotions and special events in close collaboration with management.
• Controlled expenses
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

• Provided product samples, coupons and informational brochures to persuade people to buy products.
• Coordinated logistics of promotional materials delivery, ensuring timely arrival at event locations.
• Managed promotional booth setup, creating attractive displays to draw in potential customers.
• Boosted product sales by demonstrating product features and benefits during promotional events.
• Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
• Collaborated with event organizers to create engaging promotional materials and strategies.
• Assisted in planning promotional events to ensure seamless execution and maximum impact on target audience.
• Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
• Identified potential marketing opportunities to increase brand awareness.