Lyndah Ruswick
Bonney Lake,WA
Summary
Seasoned Paraeducator and Medical Secretary, adept in individualized instruction and compassionate care, significantly enhanced student and patient experiences at Sumner High School and Virginia Mason. Excelled in regulatory compliance and crisis intervention, fostering a safe and supportive environment. Demonstrated exceptional relationship-building skills, contributing to meaningful progress in special education and healthcare settings.
Overview
20
20
years of professional experience
Work History
Paraeducator, Special Education
Sumner High School
Sumner, WA
08.2007 - 06.2012
- Provided individualized instruction to meet the unique needs of each student.
- Maintained a safe learning environment by managing classroom discipline issues.
- Communicated affirmatively and promoted positive attitudes with every student.
- Facilitated communication between teachers, parents, and other professionals regarding student progress.
- Advised instructor on student behavior or issues requiring immediate attention.
- Followed care plan and directions to administer medications.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Laundered clothing and bedding to prevent infection.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Organized oral medications for clients following dosage and schedule requirements.
- Instructed family members on how to provide bedside care.
- Improved patient outlook and daily living through compassionate care.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Assisted clients with maintaining good personal hygiene.
- Assisted with meal planning to meet nutritional plans.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided ongoing compassionate patient care for each client.
Medical Secretary
Virginia Mason
Seattle, WA
08.1992 - 04.1995
- Monitored patient messages sent via email or phone message system and responded accordingly.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled and confirmed patient appointments and consultations.
- Coordinated and arranged for laboratory services and collected specimens.
- Ensured HIPAA compliance was maintained throughout the practice by following protocols.
- Prepared examination rooms and assisted in basic patient care as needed.
- Coordinated logistics for patient hospital admissions.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Compiled and submitted daily, weekly, and monthly reports to healthcare administrators.
- Managed office inventory and ordered medical supplies as needed.
- Greeted patients upon arrival, collected medical history, and verified insurance coverage.
- Ensured compliance with healthcare regulations and maintained patient confidentiality.
- Managed patient flow to minimize waiting times and improve office efficiency.
- Scheduled laboratory tests, imaging studies and other procedures as requested by the physician.
- Managed physician correspondence and drafted medical reports.
- Transcribed doctor's orders into the electronic health record system.
- Arranged hospital admissions for patients as required.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Provided administrative support to medical staff, including data entry and document preparation.
- Compiled physical and digital documents, charts, and reports.
- Utilized medical software for patient registration, scheduling, and records management.
- Coordinated referrals between primary care physicians and specialists as required.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Monitored office supplies inventory and placed orders when necessary.
- Processed payments for co-pays or services rendered using computerized billing software programs.
- Conducted follow-up calls to patients for appointment reminders and care instructions.
- Scheduled and confirmed patient appointments, surgeries, and medical consultations.
- Created new patient files when needed and ensured that all documents were properly filed in each file folder.
- Performed data entry tasks related to patient information into various databases.
- Completed relevant insurance and other claim forms.
- Assisted in patient education regarding medical procedures and pre-visit requirements.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Education
Medical Assistant - Medical Assistant
Pima Medical Institute
Seattle09-2017
GED -
Ingraham High School
Seattle08-1985
Skills
- Individualized instruction
Behavior management
- Data entry
- Regulatory compliance
- Conflict resolution
- Scheduling coordination
- Time management
- Crisis intervention
- Compassionate care
- Disability awareness
- Classroom support
- Special education
- Motor skills development
- Social skills development
- Learning strategies
- Emotional support
- Autism spectrum
- Sensory integration
- Mathematics support
- Data collection
- Parental interaction
- Multicultural sensitivity
- Peer mentoring
- Toileting assistance
- Verbal and written communication
- Classroom organization
- Reading instruction
- Heavy lifting
- Experienced with [technology]
- Learning environment management
- Skills strategies
- Relationship building skills
- Social and group settings
- Autism support
- Special needs
- Teacher assistance
- Instructional support
- Teaching and instruction
- Safety protocol adherence
- Student advocacy
- Autism and spectrum disorders
- Feeding assistance
- Cultural awareness
- Student supervision
- Life skills development
- Seizure management
- Small group support
- Personal hygiene assistance
- IEP compliance
- Classwork oversight
- Mobility assistance
- Assistive technology
- Medical
- Patient communication
Timeline
Paraeducator, Special Education
Sumner High School
08.2007 - 06.2012
Medical Secretary
Virginia Mason
08.1992 - 04.1995
Medical Assistant - Medical Assistant
Pima Medical Institute
GED -
Ingraham High School
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