Senior People Operations executive with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Areas of Responsibility + Experience: Employee Relations Change Management Talent Acquisition Talent Management Organizational + Performance Management and Design Employee Engagement DEI Leadership Policy Development Risk Management Resource Management Administration Leadership Coaching Total Rewards Legal + Policy Compliance
Overview
23
23
years of professional experience
Work History
SVP, People Operations + Resources
SCOUT Marketing (Pharma + Consumer Advertising)
Atlanta, GA
06.2016 - Current
Led restructuring and turnaround through development of new leadership team.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Presented and discussed strategy and initiative progress with senior business leaders.
Organized and led staff orientation programs and training to promote collaboration.
Identified opportunities to improve business process flows and productivity.
Supports mission of the agency by developing and implementing organization design programs and strategies that best serve our clients and internal teams
Lead Resource Management and work with leaders to manage work assignments and team management
Partner with Department Heads and Leaders to identify skills and talent gaps to ensure quality service to our clients
Develop timely and cost-effective staffing strategies to identify and attract diverse pool of passive and active candidates, utilizing social sources, employee referral programs, networking, and industry related postings
Continually evaluate and measure Recruiting, employee engagement initiatives, retention programs and HR related activities and adjust accordingly for maximum impact
Reduced recruiting fess by $300,000+ a year by creating strategies and talent pipeline
Crucial partner to ownership on talent assessment for acquisition with Stagwell Group
Leadership coach and mentor to Executive & Senior management team
Design candidate journey from application through offer phase, increasing transparency and efficiency
Responsible for establishing and maintaining company culture through employee engagement initiatives, new hire welcome events, talent development, employee relations, programs, and communications
Develop processes including performance management, compensation planning, benefits and perks, employee retention key metrics and obtaining feedback
Responsible for maintaining policies and procedures and compliance across multiple states
Managed and reacted quickly during 2020 pandemic to manage remote staff, create full transparency to staff and new communication protocols
Learned new COVID laws quickly
Implemented ATS system to streamline recruiting process
Certified in Diversity recruiting
Maintained human resources regulatory compliance with local, state and federal laws.
Owner/Consultant/Recruiter
The C Element (Consultancy)
Atlanta, GA
06.2013 - 06.2016
Developed strategies, policies and procedures for clients on staff planning and organization
Recruited senior level creatives to several advertising agencies throughout the country.
Recruited over 200 hires
Coach senior executives on career planning and management
Worked with several ad agencies, tech companies, start up digital firms and staffing agencies.
Senior Partner, Talent/HR Director
J Walter Thompson (now Wunderman Thompson)
Atlanta, GA
11.1999 - 06.2013
Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
Managed team of five covering 250 employees across Atlanta, Dallas and Houston Offices
Member of senior task force that combined three separate agencies into one agency with new core disciplines, culture and roles
Responsible for employment life cycle recruiting
Actively recruited for all levels of the organization using strategies to attract best talent
Coached managers and staff to resolve employee issues; implemented performance-based solutions and adhered to federal and state labor law
Designed 360 Degree performance appraisal system resulting in 100% participation and creating best practices for strength-based management
Responsible for design and implementation of workplace inclusion and diversity strategies
Member of Management Committee responsible for setting goals for the agency
Designed New Employee On-Boarding to ensure new hires were well acclimated to fast pace and the corporate culture
Responsible for all Human Resources functions in Atlanta, Dallas and Houston and 4 field offices
Developed and implemented Human Resources policies and procedures
Administration and regulation of ADA, FMLA, ADEA, EEO Compliance and Workers Compensation
Maintained compliance under OFCCP guidelines for all labor, timekeeping, employee relations and diversity requirements
Managed grievances, employee development, investigations, conflict resolution, and training
Member of PeopleSoft 8.0 development and implementation team for the corporation
Responsible for operations; part of committee to streamline and change processes for workflow throughout the organization
Designed and implemented initiatives to improve morale, decrease turnover and increase employee satisfaction
Liaison to Corporate headquarters
Coordinated and implemented merger with sister agency
Responsible for integration of services and change management
Payroll, benefits, workers’ compensation and unemployment administration
Author of the Affirmative Action plan, responsible for training management and maintaining compliance
Manage Human Resources budget
Maintained open-door policy and responded to stakeholder concerns.
Owner/CEO/Director of Sales and Marketing at Marsupial Marketing & AdvertisingOwner/CEO/Director of Sales and Marketing at Marsupial Marketing & Advertising