Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lyndei Mercer

Broken Arrow,OK

Summary

Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

Berkshire Salon & Day Spa
Broken Arrow, OK
04.2024 - Current
  • Performed facials, chemical peels, and waxing services using high-quality products.
  • Educated clients on proper skincare routines and product recommendations.
  • Attended ongoing training sessions to stay updated on industry trends and techniques.
  • Built strong client relationships through effective communication and exceptional service delivery
  • Conducted consultations with clients to determine their skin care needs and recommend appropriate treatments and products for maximum results.
  • Recommended at-home skincare regimens tailored to each client's individual needs.
  • Set up patient rooms and sterilized equipment.
  • Kept detailed records of all treatment sessions performed in accordance with state regulations.
  • Performed waxing services, including facial hair removal and body waxing.

Fashion Merchandiser

Lush Fashion Lounge
Oklahoma City, OK
01.2022 - 04.2024
  • Analyzed fashion trends to curate seasonal collections aligning with customer preferences.
  • Managed inventory levels by tracking stock and placing timely orders.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Recommended new product lines or items based on customer demand and current trends.
  • Performed daily tasks related to updating item information in the system such as pricing changes, stock availability.
  • Provided support during store openings by overseeing the setup of fixtures, displays and signage.
  • Reviewed store displays on a regular basis to ensure proper presentation of merchandise according to company standards.

Esthetician

Richey Wellness
Oklahoma City, OK
05.2023 - 03.2024
  • Administered a variety of facial treatments using advanced techniques and products.
  • Educated clients on proper skincare routines and product usage for optimal results.
  • Conducted skin assessments to recommend appropriate treatments and services.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Provided excellent customer service and skincare treatments to clients.

CMA

Southside Family Care
Oklahoma City, OK
01.2021 - 11.2021
  • Assisted healthcare providers with patient assessments and documentation.
  • Managed patient scheduling and appointment confirmations efficiently.
  • Maintained accurate medical records and ensured compliance with regulations.
  • Coordinated communication between patients and medical staff effectively.
  • Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Documented all activities accurately into electronic medical records system.
  • Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
  • Maintained accurate patient records in accordance with HIPAA regulations.

Education

Esthetics

Central Oklahoma Community College
Edmond, OK
03-2023

Associate of Arts -

Rose State College
Oklahoma City, OK
05-2022

Some College (No Degree) - Kinesiology

Southwestern Christian University
Bethany, OK

Skills

  • Skincare consultation
  • Facial treatments
  • Waxing services
  • Customer relationship management
  • Leadership Skills
  • Communication
  • Social media marketing
  • Customer engagement
  • Marketing strategy
  • Team collaboration
  • Problem solving
  • Detail orientation
  • Time management
  • Friendly and outgoing
  • Active listener

Certification

  • Licensed Esthetician
  • Certified Lash Tech

References

References available upon request.

Timeline

Licensed Esthetician

Berkshire Salon & Day Spa
04.2024 - Current

Esthetician

Richey Wellness
05.2023 - 03.2024

Fashion Merchandiser

Lush Fashion Lounge
01.2022 - 04.2024

CMA

Southside Family Care
01.2021 - 11.2021

Esthetics

Central Oklahoma Community College

Associate of Arts -

Rose State College

Some College (No Degree) - Kinesiology

Southwestern Christian University

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