Summary
Overview
Work History
Education
Skills
Timeline
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Lyndi Smith

Oregon City,United States

Summary

I am seeking employment to where I can continue to thrive and grow within the company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Service Worker with exceptional social skills, communication abilities and customer service background.

Overview

11
11
years of professional experience

Work History

Former Co-Owner

Oregon City Grill
01.2020 - 07.2023
  • Managed payroll, daily deposits, and cost controls.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Developed and implemented comprehensive business plan to maximise restaurant success.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.

Former Co-Owner

Trails Inn Cafe and Timber Room
01.2019 - 07.2023


  • Trained and motivated employees to perform daily business functions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Bartender

Masa Fresca
01.2018 - 01.2019
  • Main bartender for busy weekend nights.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Ability to serve and tend bar for entire restaurant during busy lunch shift.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Able to work in a fast pace environment while preforming my duties while maintaining outstanding costumer service.

Property Manager

RV And Boat Storafe
01.2014 - 01.2017
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Collected and maintained careful records of rental payments and payment dates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Managed/ banquet coordinator

Verdict Bar and Grill
01.2013 - 01.2017
  • Server/ Bartender- Costumer service, food quality control, mixology, operating pos.
  • Management- Marketing, bill pay, HR, hire and firing, quality control, banking, payroll, quickbooks.
  • Banquet Coordinator- Booked parties of 20- 200 people, correspond with clients to better understand their individual needs, gave quotes, worked closely with chef to created customized menus, scheduling..

Bartender

Borges Corner Pub
01.2012 - 01.2013
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Union High School WA
6201 NW Friberg-Strunk St. Vancouver, WA.
2009

Skills

  • Quickbooks
  • Microsoft
  • Excel
  • POS Programming
  • Website building
  • Active Listening
  • Learning Strategies
  • Time Management
  • Complex Problem-Solving
  • Teambuilding
  • Cross-Disciplinary Engagement
  • Quality Control

Timeline

Former Co-Owner

Oregon City Grill
01.2020 - 07.2023

Former Co-Owner

Trails Inn Cafe and Timber Room
01.2019 - 07.2023

Bartender

Masa Fresca
01.2018 - 01.2019

Property Manager

RV And Boat Storafe
01.2014 - 01.2017

Managed/ banquet coordinator

Verdict Bar and Grill
01.2013 - 01.2017

Bartender

Borges Corner Pub
01.2012 - 01.2013

High School Diploma -

Union High School WA

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Lyndi Smith