Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Theresa Simpson

Brooklyn,NY

Summary

Proactive Office Manager and Legal Secretary with extensive experience in managing office operations and legal documentation. Well-versed in industry practices and procedures. Skilled in maintaining confidentiality, providing exceptional customer service, personnel, clerical areas and overseeing financial records. Strong organizational and communication skills, adept at coordinating events, managing staff, and supporting executive management in achieving organizational goals.


Overview

26
26
years of professional experience

Work History

Office Manager

Capalino
12.2013 - Current
  • Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provides exceptional customer service when addressing client inquiries or concerns via phone or email.
  • Maintains accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Perform daily scanning and depositing of checks.
  • Organize office calendar in compliance with COVID guidelines.
  • Conducts regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinates office events, luncheons and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assists the Chief Operating Officer in achieving organizational objectives by diligently providing administrative support, which includes generating reports, targeted data.
  • Oversees facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Coordinates with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Facilitates smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Processes invoices, managed budgets, and recorded office expenditures.
  • Assist in the preparation of various contractual documents such as requests, amendments, and terminations.
  • Supports interns to become familiar with clients, lobbying policies and procedures, and execute best practices leading to increased collaboration within the organization.
  • Supports executive management and HR in conducting the annual review and preparation.
  • Works closely with HR to identify organizational weakness and foster, cultivate and preserve a culture of Diversity, Equity, and Inclusion (DEI) while incorporating respectful communication, teamwork and
  • Works closely with HR to maintain office, training new and existing employees, and policies as necessary.
  • Collaborates with Accounting Manager to establish yearly office budget and executed cost-saving strategies derived from needs assessment.
  • Contributes to the completion of supplementary assignments and client projects as deemed appropriate.
  • Ensures the efficient disposal of unclaimed or surplus property.

Legal Secretary

Hanley and Global
03.1999 - 11.2013
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Received and placed telephone calls to clients and prospective clients.
  • Served as liaison between attorneys and clients fostering a positive relationship while addressing inquiries promptly.
  • Strengthened relationships among colleagues within the firm through collaboration on interdepartmental projects.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Screened telephone calls and forwarded to appropriate departments.
  • Drafted, proofread, and filed legal documents such as motions, subpoenas, complaints, and appeals.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy..
  • Coordinated meetings, conferences, and travel arrangements for attorneys, clients, and additional staff.
  • Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
  • Conducted legal and background research upon request.

Education

Microsoft Office Specialist (MOS)

State University of New York ATTAIN
Brooklyn, NY
03.2025

Skills

  • Ability to perform in a fast paced environment
  • Excellent customer service skills
  • Excellent written, verbal and organizational skills with a strong attention to detail and ability to learn and manage information systems/protocols used within the organization
  • Leadership and team management
  • Scheduling and calendar management
  • Financial Management
  • Clerical Support
  • Scheduling Coordination and Management

Volunteer

National Coalition of Concerned Legal Professional (NCCLP)  

March 1999-November 2013


Greater Trinity Temple Church of God In Christ

January 2013-January 2016



Timeline

Office Manager

Capalino
12.2013 - Current

Legal Secretary

Hanley and Global
03.1999 - 11.2013

Microsoft Office Specialist (MOS)

State University of New York ATTAIN

Similar Profiles

CREATE PROFILE
Theresa Simpson