Summary
Overview
Work History
Education
Skills
References
Timeline
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Lyndia Wagner

Waianae,HI

Summary

I am a knowledgeable and dedicated professional with over sixteen years of experience in the Registrar's Office, including serving at Director level. I am well-versed in best practices and processes of industry with a full understanding of academic processes, departmental reporting and records creation and management while adhering to FERPA guidelines.

Overview

17
17
years of professional experience

Work History

Associate Registrar

Hawaii Pacific University
Honolulu, HI
02.2018 - Current
  • Supervised general operations of student records, utilizing Banner SIS and Degree Works degree audit software for complex analytical and technical tasks.
  • Supervised and managed Registrar's Office staff by overseeing hiring, training, evaluating, counseling, and directing them.
  • Developed and planned grade processing for all sessions in the Fall, Winter, Spring, and Summer terms.
  • Oversaw the smooth functioning of the Parchment transcript ordering system, guaranteeing precise and prompt processing of official and electronic transcripts.
  • Provided oversight and assistance in processing Petitions to Graduate, resulting in accurate and timely awarding of student diplomas.
  • Assisted in planning and implementing two graduation ceremonies per year as a member of the Graduation Ceremony Committee.
  • Supervised and maintained student academic records to ensure adherence to industry-standard record management protocols.
  • Skilled in effectively applying FERPA principles.
  • Provided student support by addressing inquiries related to registration, record processes, deadlines, and available services while upholding FERPA confidentiality.
  • Collaborated with various departments to address student academic record concerns.
  • Assisted the University Registrar in report preparation, statistical analysis, and budgeting.
  • Processed, reviewed, and applied the Dean's List, Probation, Suspension, and Dismissal standings to accurately update academic records.
  • Act on behalf of the University Registrar during their absence in all matters pertaining to the daily functions of the office.
  • Maintain accuracy and timely processing of grade changes, forgiveness, transfer credits, concurrent petitions, degree conferrals, and electronic petitions as they relate to degree plans.
  • Facilitated Apostille procedures for students requiring official authentication of academic records and credentials abroad.

University Scheduler

Hawaii Pacific University
Honolulu, HI
06.2016 - 02.2018
  • Coordinated the production of class schedules each term, managing room assignments.
  • Managed event space allocations and schedules for HPU's facilities during a wide range of functions and gatherings.
  • Updated and managed course and program information in Banner and on the University website
  • Assisted in annual production of University catalog
  • Assisted in the creation and maintenance of reports using Cognos and Oracle
  • Prepared and published the final exam schedule for each term
  • Contributed to the establishment, execution, and application of AdAstra scheduling software.
  • Accurately processed Change of Program forms in Banner SIS.

Director of Registrar and Academic Compliance

HEALD College
Honolulu, HI
07.2014 - 05.2015
  • Oversaw the Registration and Records office in its entirety
  • Ensured compliance with academic laws, regulations, and policies at the local, state, and federal levels
  • Monitored all academic records, taking ownership of in-house and external audits
  • Interpreted academic rules and regulations, advising on campus academic compliance.
  • Conducted strategic data analysis, manipulating reports to identify compliance issues and campus policy violations.
  • Collaborated with department heads and campus president to assess potential risks
  • Contributed to the success of the campus academic management team by applying critical thinking skills and making informed decisions
  • Effectively responded to records inquiries while maintaining compliance with the federal Family Educational Rights and Privacy Act.
  • Managed all aspects of departmental personnel activities, such as conducting interviews, hiring and terminating employees, assessing performance, and providing training.
  • Contributed to data analysis and compilation of reports for the National Center for Education Statistics

Registrar

American College of Education
Indianapolis, IN
10.2011 - 06.2014
  • Oversaw and managed various responsibilities as a College Registrar, ensuring efficiency in the Registration and Records office.
  • Ensured the collection and maintenance of confidential student files and records.
  • Hired and managed a team consisting of five full-time Registration and Records Coordinators.
  • Spearheaded the successful conversion of Quarter Credits to Semester Credits as Project Manager and Implementation Officer.
  • Calculated GPAs, assisted with Satisfactory Academic Progress reports, and evaluated Degree Audits.
  • Assisted in IPEDS reporting.
  • Served as a member of both the Academic Council and Academic Dean's Council.
  • Collaborated with fellow committee members to assess academic appeals and offer advisory support.
  • Active member of President's Council
  • Worked closely with other department heads to develop, execute, and uphold new policies and procedures.
  • Generated enrollment and degree verification letters for multiple purposes.
  • Evaluated academic records for prospective graduates, and awarded degrees.
  • Issued enrollment and graduation reports to different college departments.
  • Collaborated on updating College Catalog and Student Handbook.
  • Created and maintained Academic Calendar and Academic Term Course Schedules.
  • Managed scheduling of students through CampusVue SIS.
  • Scheduled and processed official transcript requests, program changes, and schedule changes.

Registrar

Harrison College
Indianapolis, IN
04.2008 - 10.2011
  • Performed all duties encompassing student monitoring for Satisfactory Academic Progress and Maximum Time Frame for Completion in the role of College Registrar.
  • Processed student schedule changes, transcript requests, and program changes.
  • Enhanced registration experience through efficient and effective communication with students, faculty, and staff.
  • Managed maintenance of student records while ensuring confidentiality.
  • Evaluated transcripts for transfer credit.
  • Created engaging content for new student orientation courses to enhance student success.
  • Evaluated Degree Progress Audits for continuing and graduating students.
  • Entered graduation dates, post degrees, and prepared reports for graduating students.
  • Assisted current students and alumni in obtaining verification letters.
  • Collaborated with cross-functional teams to enhance the overall student experience.
  • Participated in multiple academic and student committees.
  • Assisted in college reporting, including IPEDS.
  • Requested and processed high school transcripts and GEDs.

Registrar/Student Services Coordinator

Salem International University
Carmel, IN
06.2007 - 10.2007
  • Register students for quarterly classes and order textbooks.
  • Request and process high school transcripts and GEDs.
  • Assist online students with class issues and concerns.
  • Create and maintain confidential student files.
  • Effectively communicate with students via email and telephone.

Education

Bachelor of Science Degree in Elementary Education with Middle School English/Communications -

Eastern Kentucky University
Richmond, KY
05.1993

Skills

  • Records Management
  • Interdepartmental Collaboration
  • Database Management
  • Analytical Thinking
  • Team Collaboration
  • Proficient in Microsoft Word, Excel, Outlook
  • Problem-solving abilities
  • Effective Communication

References

Available Upon Request

Timeline

Associate Registrar

Hawaii Pacific University
02.2018 - Current

University Scheduler

Hawaii Pacific University
06.2016 - 02.2018

Director of Registrar and Academic Compliance

HEALD College
07.2014 - 05.2015

Registrar

American College of Education
10.2011 - 06.2014

Registrar

Harrison College
04.2008 - 10.2011

Registrar/Student Services Coordinator

Salem International University
06.2007 - 10.2007

Bachelor of Science Degree in Elementary Education with Middle School English/Communications -

Eastern Kentucky University

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Lyndia Wagner