Lyndie Cook
Wilmington,OH
Summary
To join a rapid growth organization that has the need for a seasoned Property Management Professional with an established track record of professionalism and customer service. Authorized to work in the US for any employer
Professional leader with comprehensive background in regional management. Strong focus on team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.
Overview
24
24
years of professional experience
Work History
Regional Manager
Van Rooy Properties
09.2024 - Current
- Manage a portfolio of 7 properties, ensuring optimal occupancy rates and maximizing rental income
- Implemented strategic marketing campaigns to attract new tenants, resulting in an average occupancy increase of 95% or better
- Led a team of property management professionals, providing guidance and support while fostering a positive work environment
Regional Manager
Priderock Capital Management
08.2016 - 09.2024
- Conducting weekly property inspections for a multi-state region of over 2000 units.
- Preparing weekly and monthly operating and financial variance reports directly to owners and investors.
- Scheduling and overseeing Capital improvements.
- Handling of major resident concerns and complaints.
- Monitoring of market rents and adjusting to maximize income.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Assistant Regional Manager
USRG
01.2015 - 01.2016
- Assisting the Regional Manager with overseeing day to day operations of over 1000 units.
- Conducting weekly property inspections.
- Preparing weekly and monthly operating and financial variance reports directly to owners and investors.
- Scheduling and overseeing Capital improvements.
- Handling major resident concerns and complaints.
- Monitoring of market rents and adjusting to maximize income.
- Assisted in developing operational strategies aimed at enhancing efficiency and reducing costs.
Property Manager
JRK
01.2014 - 01.2015
- Managing 295 a unit property.
- Overseeing day to day operations.
- Collecting and posting rents.
- Maintaining budgeted occupancy of 96% or better.
- Handling resident concerns.
- Preparing weekly and monthly reports
- Managed tenant relations, addressing concerns and fostering community engagement.
- Analyzed market trends to optimize rental pricing and attract prospective tenants effectively.
Leasing Manager
Towne Properties
01.2009 - 01.2012
- Responsible for leasing luxury apartments and townhomes.
- Maintained property at 98% occupancy or better.
- Compile all prospect and resident files.
- Coordinated leasing operations, ensuring compliance with company policies and local regulations.
- Conducted property tours, effectively showcasing features and benefits to prospective renters.
- Streamlined lease documentation processes, improving accuracy and reducing turnaround time for agreements.
Property Manager
BRG Apartments
01.2007 - 01.2009
- Responsible for managing 146 unit property.
- Maintaining resident occupancy.
- Collecting all rents and monies due.
- Preparing all renewal, recertification, rent increase, and late rent notices.
- Completing all move-in and move-out inspections.
- Overseeing the daily operations of the maintenance staff.
- Managed tenant relations, addressing concerns and fostering community engagement.
- Established vendor relationships for services such as landscaping and maintenance, negotiating favorable contracts.
Leasing Professional
Horst Realty
01.2002 - 01.2007
- Establishing and maintaining professional contact with prospective residents.
- Marketing and advertising to target and attract prospective residents.
- Greeting all future residents on the telephone and in person.
- Maintaining all resident files in compliance with Fair Housing Laws.
- Organized lease signings, guiding clients through terms and conditions with clarity and professionalism.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Financial Report Writing
Timeline
Regional Manager
Van Rooy Properties
09.2024 - Current
Regional Manager
Priderock Capital Management
08.2016 - 09.2024
Assistant Regional Manager
USRG
01.2015 - 01.2016
Property Manager
JRK
01.2014 - 01.2015
Leasing Manager
Towne Properties
01.2009 - 01.2012
Property Manager
BRG Apartments
01.2007 - 01.2009
Leasing Professional
Horst Realty
01.2002 - 01.2007
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