Lyndon Laxamana
Richmond,CA
Summary
Dedicated professional security supervisor with more than 23 years experience managing security officers in checkpoints. Personable leader who can build rapport with people from diverse culture and background. Passionate and motivated in protecting air travelers and delivering customer service satisfaction.
Overview
26
26
years of professional experience
Work History
Checkpoint Supervisor
Covenant Aviation Security
San Francisco, CA
11.2002 - Current
- Actively monitor all screening activities, resolving alarms, and ensuring effective, vigilant, and courteous screening
- Work with Security Screening Manager to make adjustments to schedule in accordance with established priorities
- Identify, distribute and balance workload and task among employees
- Use diverse, cutting edge electronic detection and imaging equipment
- Work with Management to devise appropriate strategies for increasing job efficiencies and ensuring personnel motivation
- Resolve informal grievances of passengers and officers
- Developed new employees and on-going performance assessment of current employees
- Ability to work and execute operations in any baggage locations
Screener
International Total Services, Inc
San Francisco, CA
06.2002 - 11.2002
- Performed thorough initial screenings to ensure safety and security of passenger personal belongings.
- Monitored passenger activities to ensure safety and security within the facility.
- Utilized advanced electronic detection and imaging equipment.
- Supported lead screeners and supervisors in executing daily maintenance and operational tasks.
Management Trainee
Enterprise Rent-A-Car
Richmond, CA
06.2000 - 06.2001
- Managed daily operations to ensure efficient vehicle rental processes and exceptional customer service.
- Assisted in training new employees on operational procedures and company policies.
- Analyzed customer feedback to identify areas for service improvement and implemented solutions.
- Coordinated vehicle maintenance schedules to maintain fleet readiness and meet rental demands.
Education
Bachelor of Science - Management
San Francisco State University
San Francisco, CA08-1992
Skills
- Certified Checkpoint Supervisor
- Certified Dual Function Screener
- Certified OSARP Specialist
- Highly organize and detailed oriented
Timeline
Checkpoint Supervisor
Covenant Aviation Security
11.2002 - Current
Screener
International Total Services, Inc
06.2002 - 11.2002
Management Trainee
Enterprise Rent-A-Car
06.2000 - 06.2001
Bachelor of Science - Management
San Francisco State University