Summary
Overview
Work History
Education
Skills
Timeline
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Lyndsay Chrobot

Lyndsay Chrobot

bartender/server/cashier
Walkersville,MD

Summary

I have been in the service/restaurant industry for around 14 years. I really enjoyed it and gain a ton of experience working in ocean city maryland year round. Most of places I have worked have been high volume/high stress environments. I have received certifications as a certified nursing assistant/certified medication technician, and was briefly involved in a local fire department and received emergency medical training from them as well. I feel that all the training and work experience I have had has greatly impacted My ability to efficiently work in any type of setting, whether it be in an individual or group team setting with the right training and guidance.

Overview

15
15

15 Years service experience

Work History

Team Member/Cashier

Sheetz
08.2022 - 02.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Assisted customers in selecting merchandise best suited to needs.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Assisted with inventory counts and stocking of merchandise
  • Learned all required tasks quickly to maximize performance
  • Addressed and resolved customer complaints in polite and professional manner

Bartender/Server Trainer

Applebee's Grill + Bar
06.2020 - 08.2022
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers

Server/Bartender

Red Robin
01.2018 - 06.2020

    • Used slow periods to restock supplies, ice, trays, and delivery bags.
    • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
    • Checked guests' identification before serving alcoholic beverages.
    • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
    • Increased sales significantly by upselling higher-end products to customers.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Head Bartender

Fenwick Inn/ Oceans 360
02.2014 - 09.2018
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Recruited and trained new bartenders and bar backs to help maintain talented team.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Closed out cash register and prepared cashier report at close of business

Education

EMT/fire Training - Emergency Medical Services

Frankford Fire Department #54
Frankford, DE
09.2005

CNA Certification - Nursing

Camtech Buisness Soulotions
Seaford, DE
05.2005

High School Diploma -

Urbana High School
Ijamsville, MD
06.2003

Skills

  • Heavy Lifting
  • Account Management
  • Staff Training
  • Equipment Maintenance
  • Sales Expertise
  • Money Handling
  • Product Knowledge
  • Proactive and team player
  • Collaborating with team members

Timeline

Team Member/Cashier

Sheetz
08.2022 - 02.2023

Bartender/Server Trainer

Applebee's Grill + Bar
06.2020 - 08.2022

Server/Bartender

Red Robin
01.2018 - 06.2020

Head Bartender

Fenwick Inn/ Oceans 360
02.2014 - 09.2018

EMT/fire Training - Emergency Medical Services

Frankford Fire Department #54

CNA Certification - Nursing

Camtech Buisness Soulotions

High School Diploma -

Urbana High School

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Lyndsay Chrobotbartender/server/cashier