Lyndsay Cray
Volo,IL
Summary
High-performing Benefits Specialist with experience and understanding in administering health and welfare plans and 401(k) plan. Demonstrates exceptional communication and problem-solving abilities, ensuring seamless benefits coordination and support. Strong organizational skills with keen eye for detail.
Overview
7
7
years of professional experience
Work History
Benefits Specialist
Essendant
06.2021 - Current
- Support the day-to-day administration of the employee health and welfare program and retirement program for active and terminated employees (medical, dental, vision, life insurance, voluntary benefits, 401(k), pension) through email, phone, and in person.
- Maintain an effective working relationship with internal employees and all external benefit vendors to resolve any arising benefits concerns or issues.
- Assist with the execution of Annual Enrollment and creation and coordination of the delivery of employee benefit related communication materials.
- Lead annual 401(k) audit.
- Coordinate the organization, review, and approval and payment of benefit invoices from all vendors.
- Work directly with the HRIS vendor to resolve any issues relating to benefits.
- Assist with payroll inquiries or issues that impact employee benefit deductions.
- Complete all other day-to-day processes and tasks including processing qualifying life events, FSA, HSA, and 401(k) funding, COBRA and severance file processing, benefits appeals, and assisting the LOA team with service date inquiries and plan information.
Assistant Manager
Panera Bread
10.2017 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Supervisor
Panera Bread
04.2017 - 10.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Arts - Human Resource Management
Concordia University Wisconsin
Mequon, WI05.2022
Associate of Arts -
College of Lake County
Grayslake, IL05.2016
Skills
- Attention to Detail
- Excellent Communication, written and verbal
- Documentation And Reporting
- Organizational Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Self Motivation
- Analytical Skills
- Interpersonal Skills
Timeline
Benefits Specialist
Essendant
06.2021 - Current
Assistant Manager
Panera Bread
10.2017 - 06.2021
Shift Supervisor
Panera Bread
04.2017 - 10.2017
Bachelor of Arts - Human Resource Management
Concordia University Wisconsin
Associate of Arts -
College of Lake County
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