Summary
Overview
Work History
Education
Skills
Timeline
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Lyndsay Culver

Houston,Texas

Summary

Collaborative professional with exceptional interpersonal skills, thriving in team-oriented environments. Outstanding customer service abilities enable me to excel under pressure, while strong written communication skills ensure clarity and conciseness in all documentation. Recognized for attentiveness, personability, and charisma, with a proven ability to take direction effectively. Proficient in various computer applications, including Microsoft Office Suite (Word, Excel, etc.), equipped with excellent communication and problem-solving capabilities.

Overview

11
11
years of professional experience

Work History

Personal Assistant

Gwen Foster N.D., D.N.M.
02.2019 - Current
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
  • Facilitate client access to laboratory results and health portal information
  • Reinforced brand consistency, oversaw updates to company website and social media profiles.
  • Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
  • Efficiently packaged and shipped supplement and product orders, ensuring accuracy and adherence to quality standards.
  • Managed shipping logistics, including label creation and tracking, to ensure timely delivery to clients.
  • Input lab factors into OptimalDX
  • Accurately completed lab requisition forms, ensuring all necessary information was provided for efficient processing.
  • Monitored and tracked requisition submissions to ensure timely processing and results delivery.
  • Provided exceptional support to clients in placing product orders, ensuring a smooth and efficient ordering process.
  • Supported Gwen in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Guided clients through product selection, addressing inquiries and offering tailored recommendations based on their needs.
  • Improved document management, established systematic filing system that accelerated information retrieval.
  • Streamlined office operations, implemented digital filing systems and an online website to reduce paper use and improve accessibility.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Facilitated smooth office operations by managing supplies inventory.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Assisted in the preparation of presentations and reports for workshops and classes.


Barista

STARBUCKS COFFEE
03.2018 - 02.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Followed exact recipes for mixing and preparing beverage and food items.

Lifestyle Consultant/Receptionist

MASSAGE HEIGHTS TOWN AND COUNTRY
07.2016 - 12.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone and returned missed calls promptly.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Oversaw store operations including opening and closing procedures, to maintain a secure and organized environment.
  • Promoted and sold memberships, highlighting benefits to enhance client engagement and retention.
  • Managed retail sales, providing product knowledge and recommendations to clients.
  • Communicated all policies and policy changes to guests, ensuring clarity and compliance.

English Teacher Intern

KALPANA SHARMA
03.2016 - 05.2016


  • Greet Students as they come to class.
  • Ensure a safe and productive environment for students.
  • Documented student attendance.
  • Ensure each student's educational needs are being met
  • Keep track of Attendance.
  • Enhanced student language proficiency by utilizing diverse teaching methods and materials.
  • Increased student confidence through regular feedback and personalized instruction.
  • Educated students in basics of English grammar and conversational speaking.
  • Created new lesson plans based on course objectives.
  • Designed interactive lessons to engage all learning styles and promote active participation.
  • Established strong rapport with students

Retreat Facilitator

LEAP NOW RETREAT CENTER AND GAP YEAR PROGRAM
08.2015 - 05.2016
  • Grade Papers and Student Projects
  • Keep the campus clean and demonstrate proper cleaning techniques for students
  • Help in the Kitchen cooking food in a timely manner
  • Kitchen Management and leadership
  • Teaching students culinary skills
  • Create a safe and welcoming space for students visually and energetically
  • Landscaping/Carpentry/Construction Assistance
  • Developed customized retreat agendas tailored to the needs and goals of various groups, fostering personal growth and team bonding.
  • Organized social events during retreats as a means of fostering camaraderie, networking opportunities, and further enhancing the overall experience.
  • Led outdoor activities such as hiking or yoga sessions to promote physical well-being alongside mental health benefits from retreat sessions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Built rapport with diverse groups of students by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Identified areas in need of improvement and implemented solutions.
  • Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
  • Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
  • Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
  • Participated in mentorship program, connecting with students to foster skill development.
  • Created safe spaces for open dialogue among participants while maintaining confidentiality and respect for individual boundaries.
  • Served as an integral part of the office support system.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed promotional booth setup, creating attractive displays to draw in potential students at gap year fairs.

Intern

CARE - CENTER FOR ANIMAL REHABILITATION AND EDUCATION
02.2015 - 05.2015
  • Care taker for baboon
  • Data Entry and Behavioral tracking and analysis
  • Assist on the Release of Rehabilitated Baboon troops to the wild.
  • Educated the public about conservation efforts and the importance of preserving natural habitats during presentations and events.
  • Facilitated volunteer training sessions to improve knowledge of proper handling techniques and general safety protocols around animals.
  • Contributed to wildlife conservation efforts on property by creating habitats for Baboons.
  • Maintained safe and clean exhibit areas for animals through regular upkeep and sanitation procedures.
  • Improved animal welfare by implementing enrichment programs and providing specialized diets.
  • Assisted in the safe capture, restraint, and transport of Baboons when necessary for medical procedures or relocation purposes.
  • Conducted behavioral observations to inform management decisions regarding exhibit design, compatibility, and overall wellbeing.
  • Monitored animal behavior for signs of stress, adjusting care plans to improve well-being.
  • Coordinated with conservation organizations, contributing to release programs of rehabilitated animals.
  • Trained new interns and volunteers in safety protocols and animal care standards, elevating team competency.
  • Developed and maintained habitat enclosures to mimic natural environments, promoting healthier animal behaviors.

Teaching Assistant

LARKIN DAY CARE CENTER
06.2013 - 08.2013
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Supported students' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
  • Incorporated music and play into developmentally appropriate activities.
  • Promoted healthy habits among students by incorporating physical activities, nutritious snacks, and proper hygiene routines into daily schedules.
  • Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
  • Fostered creative expression among children through art projects, dramatic play opportunities, and music exploration activities.
  • Aided in smooth transitions between activities throughout the day by preparing materials ahead of time and guiding students calmly from one task to another.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Increased student engagement during storytime by using animated voices, gestures, and props to bring stories to life.
  • Strengthened parent involvement in the educational process through effective communication strategies and family-centered activities.
  • Improved communication between parents and staff by providing regular updates on student progress and upcoming events.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Helped with diaper changes


Education

No Degree -

B.A. Naropa University LEAPYEAR PROGRAM
Calistoga, CA

High School Diploma -

St. Pius X High School
Houston, TX
05.2014

Skills

  • Strong Work Ethic
  • Strong Communication Skills
  • Detail-oriented mindset
  • Appointment Scheduling
  • Commitment to quality and service
  • Technical Proficiency
  • Client Relations
  • Multitasking and Organization Skills
  • Order Processing
  • Data Entry Skills
  • Functional medicine understanding
  • Proficient in Lab Requisitions

Timeline

Personal Assistant

Gwen Foster N.D., D.N.M.
02.2019 - Current

Barista

STARBUCKS COFFEE
03.2018 - 02.2019

Lifestyle Consultant/Receptionist

MASSAGE HEIGHTS TOWN AND COUNTRY
07.2016 - 12.2017

English Teacher Intern

KALPANA SHARMA
03.2016 - 05.2016

Retreat Facilitator

LEAP NOW RETREAT CENTER AND GAP YEAR PROGRAM
08.2015 - 05.2016

Intern

CARE - CENTER FOR ANIMAL REHABILITATION AND EDUCATION
02.2015 - 05.2015

Teaching Assistant

LARKIN DAY CARE CENTER
06.2013 - 08.2013

No Degree -

B.A. Naropa University LEAPYEAR PROGRAM

High School Diploma -

St. Pius X High School

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