Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Passions
Timeline
Server

Lyndsay Elliott

Fairborn,OH

Summary

I am a hardworking college student. I am motivated and have a very vibrant personality. I do very well when working with customers to meet their every demand and need. I never turn down extra hours as I love working. When confronted with an issue, I do my best to resolve it quickly and quietly to in order to achieve the best results for customer satisfaction. I have experience with cash registers and work to maintain drawer accuracy.

Overview

1
1
year of professional experience

Work History

Server

Cherry House Cafe
Beavercreek, OH
03.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Sales Associate

H&M Hennes & Mauritz
Beavercreek, OH
08.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Server

The Mel-o-dee Restaraunt
New Carlisle, OH
07.2021 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Server

The Airport Cafe
Urbana, OH
02.2021 - 07.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

No Degree - Business Management

Wright State University
Dayton, OH

Skills

  • Dining Room Cleaning and Upkeep
  • Transactions and Cash Handling
  • Age Verification
  • Team Player
  • Menu Memorization and Presentation
  • Able to Lift 30 Pounds
  • Bathroom Servicing
  • Cool Under Pressure
  • Order Accuracy and Delivery
  • Food and Beverage Service
  • Conflict and Complaint Resolution
  • High-Volume Dining
  • Special Requests and Substitutions
  • Warm and Friendly
  • Daily Specials Memorization
  • Greeting and Seating Guests
  • Waiting Tables
  • Billing and Payment Processing
  • Table Bussing
  • Bill Computation
  • Anticipating Guest Needs
  • To-Go Order Preparation
  • Phone Inquiries
  • Energetic and Outgoing
  • Time Management
  • Policy and Procedure Adherence
  • Stockroom Upkeep
  • Cash Handling
  • Customer Needs Assessment
  • Folding Clothes
  • Returns and Refunds
  • Credit and Cash Transactions
  • Cash Register Operations
  • Answering Customer Questions
  • Stockroom Organizing

Hobbies

I am extremely artistic and love creating artwork. My favorite mediums to use are acrylic paints and charcoal.

Passions

I am extremely passionate when it comes to my photography and artwork. My dream is to someday own my own photography studio. I also love to create awesome pieces with acrylic paint and charcoal. I have attended many state art competitions and won many awards for my pieces, which is something I am very proud of.

Timeline

Server

Cherry House Cafe
03.2022 - Current

Sales Associate

H&M Hennes & Mauritz
08.2021 - 12.2021

Server

The Mel-o-dee Restaraunt
07.2021 - 08.2021

Server

The Airport Cafe
02.2021 - 07.2021

No Degree - Business Management

Wright State University

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Lyndsay Elliott