Jeremy Gehring
Fort Worth,TX
Summary
Reliable, high energy, and resourceful supervisor who has been resolving employee complaints for over 13 years, as well as providing clerical support to a busy office. Interacts with diverse customers and internal staff members with solid communication and interpersonal skills. Ability to collect and organize large volumes of data efficiently.
Interested in engaging in an aligned opportunity to support professional growth, positive connections, and skill development. Strong analytical, organizational, and problem solving skills.
Supervise and develop teams to improve efficiency and member morale.
Knowledge of a variety of software programs and websites, including but not limited to Google Suite (Docs, Sheets, Drive) and proficiency in Microsoft Office (Word, Excel, PowerPoint).
Overview
18
18
years of professional experience
Work History
Operations Supervisor
FedEx
Fort Worth, TX
12.2009 - Current
- Lead, manage, educate and develop company employees focusing on retention and growth.
- Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement.
- Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as needed. Provide feedback and follow-up with all impacted employees.
- Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free.
- Communicate job assignments coordinating with all employees ensuring direction is clear and concise.
- Monitor service freight and ensure cut time compliance.
- Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards.
- Assist customers with rate quotes, claim information and setting appointments.
- Monitor actual performance data and gather information for reporting.
- Build relationships and positive communications with all business partners to ensure customers' and company;s service standards are met.
E-5/SGT
US Army
09.1998 - 10.2004
- Squad Leader
- Honor Grad Basic Training
- Developed team communications and information for meetings.
- Airborne
- Air Assault
- Exceeded goals through effective task prioritization and great work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Prepared variety of different written communications, reports and documents.
Education
High School Diploma -
05.1998
Skills
- Recruitment and Hiring
- Report Preparation and Analysis
- Regulatory Compliance
- Fastidiously Delivers Results
- Informative
- Data Organization
- Excellent Verbal and Written Communication Skills
- Critical Thinking
- Ability to Prioritize Administrative Duties
- Detail Oriented
- Computer Software Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Supervisor - FedEx
12.2009 - Current
E-5/SGT - US Army
09.1998 - 10.2004
Springtown High School - High School Diploma,
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