Lyndsay McClendon
Albertville,AL
Summary
Fast paced team leader who is self motivated, professional, friendly, hard working and a very detail-oriented team player with strong communication and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced and thrives in high-volume environments, demonstrating excellent communication skills, adaptability, and self-discipline.
Overview
11
11
years of professional experience
Work History
Shift Lead/Key Holder
Walgreens
01.2025 - Current
- Responsible for holding store keys to open and close without management as necessary.
- Performing all required system start-ups, cash handling, and safety procedures.
- Perform cash drops, prepare cash drawers, and conduct inventory counts.
- Manage cash handling, including counting and balancing registers at the end of the shift and doing safe counts as needed.
- Assist with ensuring the Outdate program is followed with team members.
- Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including,but not limited to, basic departments, stockroom, and overstock locations.
- Proficiency with planogram/space management and reset/revisions
- Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products.
- Supervised and directed team members, including providing coaching and task delegation.
- Stock shelves, manage inventory, and ensure the sales floor and stock rooms are ready for business.
- Open the back door to receive vendor and truck deliveries.
- Conduct bag checks of team members before they leave the store.
Electronics department Team Lead/ Photo center associate
Walmart
01.2024 - 01.2025
- Delegated tasks
- Maintained accurate inventory counts and records of scanning errors and voids.
- Completed resets and revisions.
- Completed all department scan outs.
- Completed department pricing, including daily price changes, accurate pricing with correct signage, MOD reset, markdowns, etc.
- Check-in all freight by verifying barcodes on products match barcode on inventory prep list.
- Completed product returns, customer refunds, completed all related sales on assigned point-of-sale system (POS) accurately.
- Resolved customer issues and answered questions to ensure a positive customer experience.
- Completed all required department system start-ups, Completed daily system startups for Photo lab.
- Completed all required cash handling and cashier responsibilities accurately.
- Ensured the department and photo lab were ready for the business day.
- Supported in keeping all counters and shelves clean and well stocked with merchandise.
- Engaged customers by greeting them and offering assistance with products and services.
- Demonstrated attention to detail and ability to multi-task and manage execution.
Head Cashier/Customer Service
Lowe's at Guntersville, AL
03.2021 - 01.2024
- Delegated tasks and assigned responsibilities.
- Oversaw employees' performance, provided guidance, support, identified development needs.
- Assisted with the training of new team members.
- Modeled and delivered a distinctive and enjoyable customer experience.
- Resolved customer complaints and maintained clean and tidy work area.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and returns accurately, handled payment transactions registering all related sales on assigned point-of-sale system (POS).
- Helped withkeeping all counters and shelves clean and well merchandised.
- Engaged customers by greeting them and offering assistance with products and services, including interpersonal habits (e.g., greeting, eye contact, courtesy)
- Ensuring the floor and stock room are ready for the business day.
- Completed resets and revisions.
- Completed department scan outs.
- Learned duties for various positions and provided backup at key times.
Tool Room Supervisor
Ga.West at Mobile, AL
02.2017 - 03.2021
- Delegated tasks and assigned responsibilities.
- Ensured team adherence to company policies and quality standard.
- Assisted with the recruitment, hiring, and training of new team members.
- Maintained and distributed all job materials and tools.
- Completed daily and weekly material orders.
- Monitored incoming and outgoing tools.
- Verified computer inventory against physical inventory and resolved discrepancies.
- Charged raw materials to specific jobs and documented lost or broken tools.
Receptionist
Anderson Pallet Restoration at Albertville
02.2015 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines with high accuracy.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors a positive first impression.
Education
Associate of Science - Business Management
Gadsden State Community College
Gadsden, ALSkills
- Team Leadership
- Money handling accuracy
- Planograms/Resets
- Problem Solving
- Time Management
- Customer service
- Adaptability
- Ability to work in a team
- Excellent organizational skills
- Excellent communication skills
- Merchandise and Stocking
- Conflict Resolution
- Task Delegation
- Inventory Management
- Attention to Detail Expert
- Customer Engagement Expert
Timeline
Shift Lead/Key Holder
Walgreens
01.2025 - Current
Electronics department Team Lead/ Photo center associate
Walmart
01.2024 - 01.2025
Head Cashier/Customer Service
Lowe's at Guntersville, AL
03.2021 - 01.2024
Tool Room Supervisor
Ga.West at Mobile, AL
02.2017 - 03.2021
Receptionist
Anderson Pallet Restoration at Albertville
02.2015 - 01.2017
Associate of Science - Business Management
Gadsden State Community College