Lyndsay Schuster

• Coordinates procedure rooms booking schedule with radiologists, RN’s, and lead technologist into an organized strategically planned schedule.

• Works directly with RN clinical leader to triage cases appropriately.

• Liaison for MD offices, nursing departments and other departments.

• Schedules all appointments for patient procedures and makes sure patients charts are updated in EPIC.

• Obtains prior authorization from payer websites.

• Works directly with EMR systems.

• Participates in collaborative practice meetings and PI projects.

• Maintains files and records, keeping sensitive information confidential.
• Obtains prior authorizations from insurance companies for patients imaging.
• Answers phone calls, makes patient schedules, coordinates lab draws for patients, directs inquiries to appropriate personnel, responds to patients in a timely manner.
• Provides administrative support to assigned Medical Oncologist, including scheduling meetings and appointments, preparing agendas/schedules, taking minutes, and maintaining records.
• Uses Microsoft Office Suite applications such as Word, Excel, PowerPoint.
• Compiles and enters data into various databases. Maintains database of patient contact information with accuracy and attention to detail.
• Provides cross-coverage support for other administrative personnel.
• Greets and screens visitors and patients to direct to correct employee or offices.
• Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
• Screened incoming phone calls, taking messages or forwarding to appropriate staff.
• Updated patient records, medical histories, and contact information for traceability.