Lyndsay Starnes
VALE,NC
Summary
Multitasking Veterinarian Assistant offering great work ethic with excellent job attendance. Animal lover who is successful in assisting veterinarians in rooms as well as running diagnostic procedures and most treatments as ordered Committed to learning new tasks and considered highly motivated employee.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant
Healthy Petz Veterinary Clinic
02.2022 - Current
- Assisted in examination and treatment of animals in veterinary clinic.
- Restrained animals for examination and treatment.
- Prepared animals for surgical procedures.
- Answered owner animal health questions and advised on best care practices.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided customer support to clients, answering questions and addressing concerns.
- Kept detailed records of animal treatments and medications.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Collected and processed samples for laboratory testing.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Followed safety protocols for handling animals.
- Educated clients on post-surgical care and nutrition.
- Observed animals for signs of distress or illness.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Administrative Assistant
State Farm
03.2018 - 10.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained databases to track and record customer data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor Of Applied Science - Certified Veterinary Technician
Penn Foster College
Scottsdale, AZHigh School Diploma -
South Caldwell High School
Hudson, NC05.2005
Skills
- Lab Operations
- Animal Surgery
- Animal Vaccinations
- Animal Diagnostics
- High-Pressure Environments
- Emergency Situations
- Medical Triage
- Reception Area Maintenance
- Patient Flow Management
- Blood Sample Collection
- Complex Problem-Solving
Timeline
Veterinary Assistant
Healthy Petz Veterinary Clinic
02.2022 - Current
Administrative Assistant
State Farm
03.2018 - 10.2019
Bachelor Of Applied Science - Certified Veterinary Technician
Penn Foster College
High School Diploma -
South Caldwell High School