Lyndsee Pendleton
Henderson,KY
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrator of a CCRC, LHNA, BS, COTA/L
Eidetik ( Breckinridge Place)
05.2021 - Current
- Currently manage a continued care retirement facility that provides skilled nursing, assisted, and independent living services.
- Lead and mentor twelve department heads.
- Complete fiscal budget projections and present to the board for approval.
- Schedule and lead quarterly board meetings as well as the facility's quality assurance meetings.
- Ensure all proper licensure is up to date.
- Develop annual compliance training plans for skilled nursing and assisted living staff per regulatory compliance.
- Lead daily stand up meetings.
- Improve employee productivity with effective time management strategies for daily tasks.
- In charge of state survey preparedness.
- Implement and streamline new technology with vendors that enables the facility to not only be competitive but efficient.
- Enhance internal communication by creating a centralized information hub accessible to all staff members.
- Reduce overhead costs through careful budget management and resource allocation.
- Facilitate cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Manage human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinate company events and meetings to foster teamwork and boost employee morale.
- Maintain accurate documentation of company policies and procedures for easy reference by all employees.
- Oversee vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Serve as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Provide exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Rehabilitation Coordinator
Progressive Health Of Indiana
12.2007 - 04.2021
- Supervised and lead a group of clinicians that consist of physical, occupational, and speech therapist in a long term care facility.
- Leadership duties in SNF included the following: Lead Medicare meeting and developed D/C plans for residents in facility to meet care redesign and expected length of stay initiatives.
- Worked closely with the facilities partners in network with ACO. Coordinated timely LOS's to meet goals and expected metrics to improve quality care.
- Communicated progress and current abilities of residents for BPCI-A programs and set appropriate goals to meet initiatives.
- Scheduled appropriate therapy needs for residents in the facility. Lead IDT team meetings daily to discuss clinical needs and barriers to D/C.
- Ensured monthly budget and productivity needs are being met.
- Incorporated objectives of interdisciplinary treatment plans and comprehensive assessments to develop occupational therapy care plans. Adapted conventional therapy techniques based on patients' physical and cognitive capabilities, intelligence level, and discharge plans.
- Chart audits for correct coding on claims
Director of Rehabilitation
Progressive Health Of Indiana
09.2014 - 12.2017
- Established and enforced organizational policies to keep operations in line with the facility's standards and regulatory requirements.
- Managed all phases of operational and capital budgets to meet organizational goals.
- Provided clinical treatment plans for residents and scheduled necessary services for discharge planning; home health, DME, and education to families
- Insurance Verification
- Chart auditing for proper coding
Occupation Therapist
Progressive Health Of Indiana
12.2007 - 12.2014
- Worked both Acute and Transitional Care Unit providing skilled occupational therapy services.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
Education
Bachelor of Science - Health Care Administration
University of Southern Indiana
Evansville, IN12.2007
Associate of Applied Science - Occupational Therapy
University of Southern Indiana
Evansville, IN12.2007
Skills
- Proven leader with over 16 years of experience in Senior Care
- Works well with an interdisciplinary team approach
- Proven to be able to develop programs and run departments
- Excellent knowledge of Medicare PPS as well as various other payors
- Excellent knowledge base on identifying risk seniors face
- Diverse background in all levels of senior care; acute, skilled, rehabilitation, home health, assisted living, respite care, and hospice services
- Proven to achieve metrics and meet benchmark expectations
- Highly effective communication skills
Certification
- Licensed long term care administrator -
- COTA - Certified Occupational Therapy Assistant both Indiana and Kentucky
- Modality certified for the state of Kentucky
Timeline
Administrator of a CCRC, LHNA, BS, COTA/L
Eidetik ( Breckinridge Place)
05.2021 - Current
Director of Rehabilitation
Progressive Health Of Indiana
09.2014 - 12.2017
Rehabilitation Coordinator
Progressive Health Of Indiana
12.2007 - 04.2021
Occupation Therapist
Progressive Health Of Indiana
12.2007 - 12.2014
Bachelor of Science - Health Care Administration
University of Southern Indiana
Associate of Applied Science - Occupational Therapy
University of Southern Indiana