Lyndsey Allen
Ready to to gain more knowledge and skills from a new job experience!
Athens,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly while mastering new skills. As well as being equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Very goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
10
10
years of professional experience
Work History
Patient Service Representative
Tennessee River Dermatology
Athens, AL
12.2021 - 10.2023
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Reviewed patient accounts for accuracy on a regular basis.
- Adhered to HIPAA regulations when handling confidential patient information.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Inputted patient demographic data into electronic health record system.
Preschool Teacher
Premier Pre-Schools
Huntsville, AL
08.2016 - 08.2023
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Organized educational materials and resources to create an engaging learning environment.
- Assisted in providing a safe and secure environment for children.
- Encouraged critical thinking skills through problem solving activities.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Monitored student progress to ensure cooperation and growth.
- Developed professional relationships with parents, teachers, directors and therapists.
Customer Service Associate
Bed Bath & Beyond
Huntsville, AL
04.2014 - 07.2016
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Buckhorn High School
New Market, AL05.2014
Bachelor of Science - Business
Athens State University
Athens, AL05.2025
Skills
- Scheduling
- Administrative Support
- Greeting and Seating Clients
- Positive and Professional
- Strategic Planning
- Multitasking and Prioritization
- Organization Skills
- Time Management
Timeline
Patient Service Representative
Tennessee River Dermatology
12.2021 - 10.2023
Preschool Teacher
Premier Pre-Schools
08.2016 - 08.2023
Customer Service Associate
Bed Bath & Beyond
04.2014 - 07.2016
High School Diploma -
Buckhorn High School
Bachelor of Science - Business
Athens State University
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