Lyndsey Carpenter
Pendleton,IN.
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
15
15
years of professional experience
Work History
Data Analyst
Brinson Anderson Consulting
04.2022 - 05.2023
- Performed analysis of financial data, met with clients to discuss.
- Generated ad-hoc reports to evaluate specific business requirements.
- Generated standard and custom reports to provide insights into business performance.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Quality Expert
IU Health Revenue Cycle Services
02.2020 - 04.2022
- Established data collection worksheets, clinic assessment, current, future.
- Created specialty workflows using microsoft visio.
- Communicated with business partners all data collected for understanding and acknowledgement.
- Inspected IDX billing program for accuracy of charges, fixing defects quickly.
Data Analyst
IU Health Physicians
11.2016 - 02.2020
- Organized administrative support for VP of Practice Operation, Director of Finance, and VP of Clinical Business Intelligence and Analytics.
- Produced monthly financial reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
Operations Analyst
IU Health Physicians
07.2014 - 11.2016
- Coordinated and scheduled meetings and conference calls to optimize scheduling of C suite staff and direct reports.
- Created custom reports and visualizations to support decision-making processes.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting budget and pro forma information to stakeholders for concise explanations of best placement for needed resources.
- Developed and updated spreadsheets and databases to track, analyze, and report on medical groups benchmarks.
Administrative Assistant
IU Health Physicians
08.2013 - 07.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for C suite.
Administrative Assistant
University Of Michigan Hospital
05.2012 - 01.2013
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Compiled and reviewed information for inclusion in reports or presentation materials, create charts, graphs, and tables
- Received and responded to routine correspondence following established procedures not requiring management review
- Responded to inquiries regarding matters of a sensitive or confidential nature.
Patient Services Assistant
University Of Michigan Hospital
08.2008 - 05.2011
- Greeted incoming patients, managed sign-ins and directed each to correct locations.
- Triaged telephone calls to effectively manage time and resources.
- Opened office each day and prepared money drawers.
- Handled customer service inquiries in person, via telephone and through email.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Built and maintained positive working relationships with patients and staff.
Education
Bachelor of Science - Health Care Administration
Purdue Global Univeristy
Indianapolis, IN12.2019
Skills
- Advanced Excel
- Word-PowerPoint-Access-Outlook-Teams-Visio
- Data Visualization and Presentations
- Data and Analytics
- Patient Management Systems (Cerner, Epic, Athena, Symplast and eCW)
- Tableau
- Communication
- Problem-Solving
- Time Management
- Collaboration
- Organization
- Adaptability
Timeline
Data Analyst
Brinson Anderson Consulting
04.2022 - 05.2023
Quality Expert
IU Health Revenue Cycle Services
02.2020 - 04.2022
Data Analyst
IU Health Physicians
11.2016 - 02.2020
Operations Analyst
IU Health Physicians
07.2014 - 11.2016
Administrative Assistant
IU Health Physicians
08.2013 - 07.2014
Administrative Assistant
University Of Michigan Hospital
05.2012 - 01.2013
Patient Services Assistant
University Of Michigan Hospital
08.2008 - 05.2011
Bachelor of Science - Health Care Administration
Purdue Global Univeristy
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