Lyndsey Cheek

• Supervised nursing staff, caregivers, and clinical schedules across patient service teams.
• Developed care policies, treatment standards, and compliance procedures for service delivery.
• Coordinated with physicians, families, and support teams on patient care decisions.
• Led quality checks, incident reviews, and corrective actions across care services.
• Trained staff on documentation practices, safety rules, and patient care standards.
• Provided clinical oversight for staff and services.

• Scheduled regular meetings with department heads to discuss staffing needs, budget concerns or other administrative issues.
• Identified areas for improvement in operational procedures and implemented changes as needed.
• Provided leadership, guidance and direction to team members in the delivery of quality care to residents.
• Monitored medication administration practices for accuracy and adherence to protocols.
• Reviewed incident reports submitted by staff members regarding any accidents or injuries involving residents.
• Developed training programs for staff on topics such as customer service, infection control, emergency preparedness and safety protocols.
• Ensured that all applicable laws, regulations and policies were followed by staff members.
• Oversaw daily operations, including staffing, scheduling, budgeting, compliance with regulations and safety standards.

Provided oversight of staff members and ensured compliance with policies and regulations. Created and implemented resident care plans to ensure safety, comfort, and well-being. Coordinated with medical professionals to manage residents' health care needs. Developed training materials for new staff members on resident care protocols. Participated in facility surveys conducted by regulatory agencies. Implemented quality assurance programs to promote best practices in resident care. Maintained accurate records of all patients' treatments, medications, therapies. Resolved customer complaints regarding resident services promptly and efficiently. Ensured compliance with local, state, and federal laws related to healthcare facilities. Evaluated the performance of staff members and provided feedback as necessary. Investigated incidents or accidents involving residents or personnel immediately. Analyzed data from surveys conducted among residents about satisfaction levels. Established and maintained systems that safely met residents' needs.

Completed monthly audits of charts and medication to assess compliance with facility standards and legal guidelines. Helped develop and implement promotional strategies to bring in new residents. Assessed new and readmitted patients for medical concerns and risks. Worked with outside agencies to improve care for residents. Managed schedules, assignments and performance of nursing staff. Established and maintained systems that safely met residents' needs. Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines. Solicited medical history information from patients to provide best and most effective medical advice. Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance. Communicated with patients with compassion while keeping medical information private. Collaborated with multi-disciplinary staff to improve overall patient care and response times. Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.

Assisted patients in receiving high-quality, appropriate care with reasonable results. Determined and coordinated appropriate level of care to meet individual patient needs, factoring in medical advice, insurance and procedure costs. Administered oral, intramuscular and IV medications to patients and monitored responses for emergent concerns. Worked with interdisciplinary team to provide comprehensive care to patients suffering from acute and chronic conditions. Collaborated with different disciplines to provide cohesive care to patients. Assessed patient symptoms and vitals to determine necessary treatments. Reviewed treatment plans against individual goals and healthcare standards.