Lyndsey Cilles
Massillon,OH
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. I will see any task through to completion. Clear communicator, driven to produce ideal outcomes. I can handle constructive criticism well, to be able to grow into the best possible team member. I would feel honored to be a part of your team and become a valuable asset to the company.
Overview
15
15
years of professional experience
Work History
Expanded Functions Dental Auxiliary
Sinick Family Dental
Medina , OH
01.2023 - 11.2024
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Scheduled appointments for both new and returning patients based on availability.
- Explained insurance benefits to patients in order to maximize their coverage.
- Answered phones professionally while responding promptly to inquiries from staff members or patients.
- Provided direct patient care in a manner that promoted comfort and safety for all patients.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Performed dental radiographs, including FMX, panoramic, and CBCT.
- Assisted the dentist in all dental-related procedures, including fillings, crowns, extractions, RCT, bone, and perio grafting.
- Placed composite fillings, and contoured.
Bartender/Server
Erie Street Pub/ Bison Street Burgers and Brews
Massillon, Ohio
05.2011 - 06.2024
- Managed invoices and payments for incoming products.
- Managed phone lines, processed incoming calls.
- Collaborated with sales associates for products sold.
- Delegated duties of employees during shifts.
- Balanced daily registers and generated sales reports for management.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Upsold customers from shelf to premium brands to help boost sales.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Resolved customer complaints in a professional manner.
- Worked effectively in team environments to make the workplace more productive.
Dental Assistant
Terhune Dental
Canton, Ohio
04.2010 - 09.2014
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Assisted the dentist with all dental-related procedures. Including fillings, crowns, RCT, and extractions.
- Performed dental radiographs, including panoramic and FMX.
- Documented patient records with procedures performed and added notes taken to charts.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Education
EFDA Certification
Case Western Reserve University
Cleveland, OH05-2019
High School Diploma -
Perry High School
Massillon, OH05-2006
Skills
- Customer service
- Excellent communication
- Good Telephone Etiquette
- Teamwork and collaboration
- Appointment scheduling
- Radiology Licensed
- First Aid/ CPR certified
- Certified Dental Assistant
- Licensed Expanded Functions Dental Auxiliary
Timeline
Expanded Functions Dental Auxiliary
Sinick Family Dental
01.2023 - 11.2024
Bartender/Server
Erie Street Pub/ Bison Street Burgers and Brews
05.2011 - 06.2024
Dental Assistant
Terhune Dental
04.2010 - 09.2014
EFDA Certification
Case Western Reserve University
High School Diploma -
Perry High School
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